
Monica L
Dutch Bros is the best coffee chain bar none, and if this app gave you the ability to customize the included flavors of menu drinks(less and extra sweet are too general when multiple flavors are included; maybe I want more of 1 but not the others) as well as having ALL of the flavors that are actually available at the location listed, it would be 5 stars. As it stands, some drinks can only be ordered on site due to flavors missing from the app.
15 people found this review helpful

Zack
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Love the new mobile order option but PLEASE add a way to save debit card info. It's super annoying having to add the card again every time I order. Also, maybe add a "place order" button or something, it's a little confusing trying to navigate to the order screen. It's almost like the devs have never used another mobile order app cause it's missing some very basic features.
28 people found this review helpful
Dutch Bros Coffee
September 19, 2024
Thanks for the feedback! We’ll pass your suggestion over to our team. 😁

Stella
Every time I try pre-ordering online for my husband to pick up, it does not allow me to choose Dutch Pass to pay! I end up having to use my credit card and can't use the money that is already available. I can use the Dutch Pass funds when I order in the drive thru. This seems to be on purpose so you have to keep your funds on your pass and use your credit card instead. Not good business practice. So, I was not able to pre-order and gave up!!
1 person found this review helpful
Dutch Bros Coffee
February 13, 2026
Our team would love to help, reach out to rewards@dutchbros.com!