Ease Applications Messaging

1.64K reviews
Content rating
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About this app

Ease allows patients to invite family members and loved ones to receive text, photo and video updates on their status throughout the hospital experience in a safe and secure app. A HIPAA compliant communication app, Ease is designed to improve patient satisfaction and increase transparency with updates used to educate and inform families on the patient’s status. Family members and loved ones will be able to view all Ease updates for 60 seconds of screen time before it disappears, and all content is never stored on a device. Improving patient satisfaction, communication and reducing anxiety has never been easier. Ease is freedom from the waiting room.

The Ease App uses 5G, 4G, LTE or WiFi connections (when available). Within the app, patients are able to add the family and friends they want to keep informed and relaxed throughout their medical procedure or hospital stay.

Encrypted texts, photos and videos are sent at the direction of the patient’s medical team. In order to receive Ease updates, your medical provider must be signed up for the Ease program.

Key Features of Ease

- Complimentary to patient, family and friends

- Real-time Updates - never lose sight of your loved one

- Customizable Messages - open communication reduces anxiety

- Communications disappear after 60 seconds - nothing stored on mobile devices

- Patients select preference of update content - receive just texts, texts and photos or texts, photos and videos

- 256-bit encryption - we take security seriously

- HIPAA compliant - protecting patient privacy

We want to hear from you.
To find out availability in your area please email us at support@easeapplications.com or visit easeapplications.com

Ease works on virtually all carriers and networks but some carrier limitations may apply. Available for tablet devices as well.
Updated on
Sep 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Messages
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.62K reviews
A Google user
December 29, 2019
Pretty much useless. The messages sent had no real information. I'm sure the staff wouldn't use the app to announce complications. Twice I received notifications, but was unable to see any messages. This was the worst bug. Adding family members was cumbersome. No way to interact with anyone. No obvious way to back out of the app. All in all it looks like an immature product.
48 people found this review helpful
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EASE Applications™
January 3, 2020
Hello Rod, we apologize you didn’t have a great experience with EASE. We would like to better understand your case and see if it was an issue with the application or due to no information being sent from the clinical provider. Would you be available to contact us so we can investigate this further? We can be reached at support@easeapplications.com
Allan Dill
October 18, 2023
Great app and the fact the hospital keeps updating it is amazing. Only thing that I'd change is the ability to save pictures and video.
6 people found this review helpful
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rmy quasimodo
November 8, 2023
fail to see the point over why this is better than a simple text message. i have to register, create an account and agree to a crapload of legalese just to use it. no thanks.
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What's new

Always Connected. Always at Ease.
- Bug fixes
- Performance improvements
- UI enhancements