The bowls page is blank, and the options and prices don't match the in-store kiosks. E.g. there's no option for ramen, and the prices for the ingredients are different. Adding cilantro on the kiosk is about 10 cents whereas in the app it is 1 dollar. Also the Build a Bowl page has 3 base options but doesn't indicate what they mean or if there are any differences between them.
Can't place orders in San Francisco. The value of this app is being able to place an order and pickup within 5min. The app still tells me I can't order in SF and doesn't tell me when I can order. I don't want to wait in line for 20 minutes when using the app was so much more efficient. I miss you, eatsa.
Changing from five stars to one star. I get that the company is making changes to the model, the menu, etc., but going completely dark with no ETA is no bueno. At least if we were told when to expect the service to resume, we'd know not to check in until then. But with no ETA, I keep checking the app and it's just broken. It's becoming annoying. Out of sight, out of mind.
Poor execution. This app used to so useful. Now it's better off in trash. If eatsa updated their menu and the app is not up to date yet, they need to indicate it in the app clearly. Empty menu in the app will mislead hundreds of your customers to think that you've got nothing. Business lost.
The app crashed every time I tried to use it, even after multiple uninstalls/reinstalls and other troubleshooting. A large portion of the menu won't display. The prices are not the same as in the restaurant.
Please test apps before releasing them. This literally doesn't even load the bowls list.
- Better support for our Stores and Menus