In the beginning this app was true to its promises.. Of lately.. I notice it has the habitual of "accidental" rejection of receipt prices of certain higher value.. If user is not alerted enough.. It will just passed without noticing. Clearly, Manis's evalutors need to have more consistency and transparency in their points giving...hope they will improve further...prehaps then a 5 🌟's is justifiable.
Manis asking people to upload receipts to gain points to redeem attractive vouchers,but they are now can't afford to give any good vouchers,then,they came out another idea,asking people to upload receipts to get chance to participate their lucky draw,but no points gained n no voucher to redeem...so will u believe that manis will afford to give those attractive prize in the lucky draw???? Only the fool will believe!
Disappointed with this app. I invited 2 snappers but i get nothing. My points is the same as before. The snapper i invited already upload the receipt and approved and they kept this app more than 3 days. And the snapper used my link to install this app. I complaint with cs (widya) 2 weeks ago she said to wait a couple days. But until now no reply at all. I already email to support manis. And wait more than 5 days. No follow up!!! I cannot input the merchant manually. I'm wasted my receipt. Pls fix this soon and i will give u 3 stars.
Customer service never replied.. Not once. Really bad service and shows the quality of the team as a whole. And dont let their reply on playstore fool you, they really will ignore your complains. When they do its usually automatically generated and then you never hear from them again
Very bad service.the chat tool not giving any feedback.. beside..the accumulated point is nothing to do because all the voucher provide is more suitable at kl..I m at Pg but nothing to redemption.. The lucky draw also the problem.. they rejected the receipt and reason is 0x label .the receipt so call will automatically add in lucky draw tickets but fail to do so...will give up and boycott until the problem solved
I was a very active user until they changed all the rewards. Last time we could at least redeem things like prepaid top up, supermarket vouchers, foodpanda discounts, gsc movie tickets etc which were way more attractive than now. Now i dont even have the motivation uploading my receipts seeing those rewards which are not useful to me at all.
- Lucky Draw feature
- User interface enhancement
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