
Brian Hartman
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I'm editing this review because I (sort of) got the activity tracking to work. The main problem I have is that the synching with the watch freezes. I have to restart the app for the synching to progress. After restarting it three or four times, it finally works. The other problem I have is that the Wheelchair activity keeps getting recorded as a Walk activity. If these two issues were fixed, I would love the app.
6 people found this review helpful
Perimetersafe Home Monitoring Limited
November 11, 2022
Hi Brian,
Your review made our day! Our whole team works very hard to keep our customers happy by improving our products. Thank you so much for your feedback rest assured that we are taking this to our development team for future updates.

JG 9091
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"Syncing" is an issue, "transfer of data" between phone and watch is an issue, I am upping my rating because the support team reached out to me, and seemingly updates did improve things mightily, for which I was tempted to rate it four (4) stars. Weather worked intermittently, the sleep monitor was working which was my principal concern. But now, after 18 months or so, the watch is caput. It just has the letters APP and an arrow pointing upwards - nothing else, its dead on arrival. ????
2 people found this review helpful
Perimetersafe Home Monitoring Limited
January 15, 2023
Hi there. We’re really sorry to hear that. We'd love to provide you with additional assistance! I kindly ask you to submit a new request at https://support.motowatch.com/hc/en-us/requests/new

Joe W
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Edit: Crashing has been fixed, experience has been okay with minor things like the occasional double notifications. App keeps crashing. When app doesn't crash, it logs me out and I have to re-set up my profile. Hopefully this app will be fixed next update, as watch is currently unusable for notifications.
3 people found this review helpful
Perimetersafe Home Monitoring Limited
October 24, 2022
Hi Joe,
Thank you for bringing this to our attention. We are sorry you had a bad experience, We continue to improve our products and services.