Dishonest app. It shows you a map of supposedly nearby cars, but best I can tell the cars are phoney. It always shows a car nearby and estimates 1 or 2 minutes, even when that isn't remotely true and you wait indefinitely for no taxi. Second, it doubles your tip. Drivers add the tip and when you enter that same tip into the app, the result is that your tip gets applied twice.
So useless. It could be Vancouver's cab industry, maybe it's not the app's fault. But it shows many cars around, and then nothing at all when i attempt to book a car. What a waste of time.
It takes forever for a cab to respond. The service is very inconsistent. I do not recommend. If anything just more proof that Vancouver is in need of UBER!
This app is awful. Twice has scammed me out of money. Cabs never show up. Ends up charging me anyways. Zoro was a way better app. This is garbage.
Whole experience good... frustrated by the app not recognising that address where we were stood was different from initial quote. Had to cancel and reorder
Horrible service in Vancouver. Estimated arrival time is not precise. Taxi "arrived" and we waited for almost 10min after calling and getting a "we will send another" that never happened.
Thanks to your feedbacks, we have:
- Improved the app stability
- redesigned a few features (live ride tracking, recent addresses management, etc.)
The whole team is available for any information or remarks. Please send us your comments and suggestions to firstname.lastname@example.org.
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