This app is very good. But I want to know why does the app log me out every few days then when I log back in I have to go in the settings and enable all my alerts again. I think it should save your settings when you log back in so I don't have to go and enable all my alerts everytime. I have tried to install and reinstall it but it does the same thing everytime. Please fix it. Thank you. This app also saved me and my family's life from an approaching tornado this app alerted me quick and my family was able to get to safety and not get hurt or injured. Thank you
Pretty bad app Last year I got a ticket for a parking ban during snow and the police station told me to download this app since we don't have cable to see the alerts. I paid the fine and was happy to download this app. However, it just doesn't work. I used to get alerts and thought it was great.. not anymore. There was a snow ban for this weekend.. which I had to look up online because I didn't want another ticket, and this app did not alert me, let alone, doesn't even show it when I search for it. Please fix.
Needs better support During a recent warning, there was mention of an attached photo, but there is no way to retrieve and view it. When you try to email their support personnel, it bounces back saying the mailbox is full. Otherwise, it works OK but could use some tweaking with GPS location and giving alerts for the area you're currently in.
I rated this so low because, as others have pointed out, they are happy to collect their 99 cents but they don't update your account. I ordered the weather alerts - got a notice it was paid, got no update and my account says it's expired. Tried to contact via email...Nope,mailbox full. Tried via phone...Nope, nobody's home. What a shame. This could be a very valuable app. It may only be 99 cents to me, but if they cheat a few thousand people, well, do the math. Nice revenue stream.
Unhelpful, interruptions Way too many interruptions virtually all Unhelpful. Yes, the trash pick-up day changes need to be communicated, but CODE RED?! Unfortunately, I now have to weigh cost-benefits of uninstalling this app.
App is nice customer service is horrible I downloaded the app and paid for the weather subscription, two email and one phone call to customer support and I still am showing my weather subscription expired. I know it's only 99 cents but their customer service stinks. Save your dollar and don't subscribe.
Now includes additonal weather features such as access to radar and satellite imagery.