15.8K reviews
Content rating
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About this app

An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. The ecobee mobile app is simply an extension of this experience. We update the app regularly to include newly released features and enhancements.

Download the app to:

- Install your device with step-by-step instructions.
- Save even more energy by adjusting your thermostat settings and turning off unnecessary lights directly from your smartphone.
- Keep track of the comings and goings in your home with ecobee Smart Security, our smart home monitoring solution.
- Monitor entryways, windows, drawers, and cabinets with intelligent alerts.
- Get a clear view of home when SmartCamera detects unexpected activity.

At ecobee, we value our customers’ feedback. Have a question or a suggestion about the app? Tell us what you think at android@ecobee.com

ecobee. Smart that makes a difference.
Updated on
May 24, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Device or other IDs
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

15.2K reviews
Lisa Henderson
April 11, 2023
The app stops working and the thermostat continues to disconnect from the wifi. Even after reconnecting, the app still doesn't connect to the internet. It's confusing to set up because there are so many different things to go into and tell it what to do. Make the app where it will KISS (Keep it simple stupid). If you don't remember anything else, remember this: it doesn't have to be pretty to work well. Stop adding extras and just make it work as simply as possible. PLEASE.
26 people found this review helpful
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ecobee inc.
April 11, 2023
Hello Lisa, thank you for reaching out with your feedback! I'm sorry to hear about the connection issue being experienced. If this is still being observed please contact me from one of the platforms listed here >> https://www.ecobee.com/en-us/contact/ so that I can better assist with this matter moving forward. I'm here to help!
Brandon Wise
April 15, 2023
Overall the ecobee is a decent thermostat. The app is slow to update and doesn't have the ability to manually change to a different "comfort settings". The largest draw back is that away comfort setting or mode is very slow to slow to automatically activate. It is also slow to automatically come out of away once somemone arrives home. This is disappointing, coming from a Nest which did this very well. I found that the largest savings in energy is the away mode. I hope this can be fixed.
5 people found this review helpful
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ecobee inc.
April 17, 2023
Hi Brandon, thank you for reaching out. We are continuously looking to improve our user experience with our products, and feedback from our customers is invaluable to us. I will happily forward your feedback to our Product Development Team for review. Please reach out to me at https://www.ecobee.com/en-ca/get-help/ for assistance.
robert ledbetter
April 14, 2023
Only had the app and thermostat for a week and already, the app says i don't have a thermostat anymore. Update: Still occurring but have figured out that it is the thermostat itself that is losing Wi-Fi signal even though it is only 6 feet from the router. A team is only as strong as it's weakest player. I've upgraded my rating from 3 stars to 4 stars.
4 people found this review helpful
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ecobee inc.
April 17, 2021
Hi Robert, thank you for reaching out. Sorry to hear that you're experiencing issues with viewing your thermostat on the ecobee app. Our developer team is aware of this issue and is currently working on a solution. Conducting a forced stop on the ecobee app icon would be a way to resolve this issue.

What's new

We update the app regularly to ensure the best experience for you. This version brings many bug fixes and improvements to your ecobee experience.

Questions or comments? Let us know what you think of this update at android@ecobee.com.