4.2
14.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. The ecobee mobile app is simply an extension of this experience. We update the app regularly to include newly released features and enhancements.

Download the app to:

- Install your device with step-by-step instructions.
- Save even more energy by adjusting your thermostat settings and turning off unnecessary lights directly from your smartphone.
- Keep track of the comings and goings in your home with ecobee Smart Security, our smart home monitoring solution.
- Monitor entryways, windows, drawers, and cabinets with intelligent alerts.
- Get a clear view of home when SmartCamera detects unexpected activity.

At ecobee, we value our customers’ feedback. Have a question or a suggestion about the app? Tell us what you think at android@ecobee.com

ecobee. Smart that makes a difference.
Updated on
Aug 8, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Device or other IDs
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted
4.2
14.1K reviews
Brian Zabo
July 17, 2022
If I try to change anything on the thermostat using the app, it says "there was an error while saving." This has been ongoing for months and it will work maybe 10% of the time. Clearing app data does not help. App is practically useless with this issue. Both my phone and thermostat have near perfect network connectivity too. No excuse for this.
15 people found this review helpful
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ecobee inc.
July 17, 2022
Hello Brian, thank you for bringing this to our team's attention. This isn't the ecobee experience we want you to be having. Could you please contact me at either support@ecobee.com or from chat support > https://www.ecobee.com/en-ca/get-help/ with the thermostat's serial number so that I better assist you moving forward? I'm here to help!
Dakota Spencer
July 22, 2022
I can control my thermostat.. that's it. I would love to be able to access my Home IQ data from within the app, having to log in using a web browser, and it not being mobile friendly, makes me miss my nest. It was so easy to just open the app and check my usage for the previous week, with ecobee, this isn't the case. I think it has potential but is lacking some really important features.
12 people found this review helpful
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Rick Croote
July 3, 2022
While searching everywhere the common theme is that ecobee is not responsive to requests that I found more than 5 years ago. Simple things, we want to be able to select Sleep or a Custom Comfort setting WITHOUT have to put it into a schedule. It can be done for Home and Away, but apparently they don't care about what other customers want when it should be so simple. Also, for no reason at all it appears that sensors that are not enabled for a particular comfort setting magically come alive.
9 people found this review helpful
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ecobee inc.
July 5, 2022
Hi Rick, thank you for reaching out. Sorry to hear that you're experiencing issues setting your temperature on your ecobee thermostat. Please reach out to me via chat support > https://www.ecobee.com/en-ca/get-help/, with your thermostat serial number and I'd be happy to assist you with this issue.

What's new

We update the app regularly to ensure the best experience for you. This release includes various bug fixes and performance updates.

Questions or comments? Tell us what you think at android@ecobee.com.