Review from Steven Arias
4 stars with the last update. Much smoother.
The features in the app are great. I appreciate how the general layout is almost identical to that of the Ecobee unit itself. Unfortunately it's nearly impossible to access these features within the app. Sometimes I press one of the menu items and it takes me right to it. Sometimes I have to press the button 50 times before it allows me in. Sometimes it just doesn't work at all. Please fix! It's called a smart device for a reason, being able to control the device with your phone of a large part of that.
Clean interface and functionally works. Whilst I'm using Google voice to control heater, there are often times where one touch operation is needed. Currently too slow to open & navigate the app. I'd like to see widget support, homeiq built into app, and a relationship between ecobee sensor and automated ducts to optimize heat distribution.
The app is starting to get very frustrating. It keeps indicating that im entering my geofence when Im way far away from it. There is no way to change the hold default settings from the app. It also takes a long time for the app to load the thermostat settings page. While the bee graphic is cool the settings page takes to long to load. 3 stars was generous for the app but their tech support over the phone is amazing which helped. Great room for improvment though...
I absolutely love this thermostat and the accompanying app! The geofencing is super awesome and helps keep my home comfortable and my energy usage down. I do not maintain a "normal" life schedule, so your typical programmable thermostat does not fit my lifestyle. I always ended up having to override them and set them on programs which were not conducive to efficient energy use.
I hate to give this two stars but I'm also tired of tapping several times on a menu item before anything registers. It's been like this for me since the beginning about six months ago. No updates have fixed it even though I see several complaints about it. Fix this please.
WOW a 200 + dollar thermostat ruined by a sluggish, have to tap 20 times , app. Functionality is good but the stupid ported iOS app is really bad. It works but very very slow to respond like many others have pointed out, come on ecobee fix the app Why does loading the app have to be so slow, I have a Honeywell thermostat and the app is much faster
A few small fixes. Version 3.2.1 fixes random log-out issues and summary screen sync issue. The app now also goes directly to the thermostat details screen instead of the summary screen when only 1 thermostat is registered on the account.