Not very useful. Lets you input meter readings and see previous ones, but won't download or open bills and gives the excuse that it can't find a pdf reader. I've got both Google pdf viewer and Adobe, so that's obviously not the problem! Would also be useful to see useage over time on a graph
The app not letting me login and no one seems to be at the End of the customer service phoneline. Cost me £1.50 anytime I call. On a nutshell the app socks and thinking about switching provider after years with ecotricity without a problem until they introduced this bloody useless app
It's fine for entering meter readings but that's it. Some screens are permanently scrolled down half way and I can't scroll back up. Trying to change the address leads you in an endless loop... Page with accounts. Tap "select account" Shows account with address, tap "change address" Takes you back to the page with accounts 🤦 Ecotricity as a company is wonderful. This app is shite, but oh well, instead of spending money on a nice app it looks like they're spending it on planting trees or something 🤷♀️
Had nothing but trouble with this app. It's worse than usless. Wish i never got the smart meter installed. Bring back the old way of topping up, at least shops are open Sundays not like Ecotricity.
The initial problems seem to have been resolved so I'm happy to update my review. Everything now works as intended on pay as you go. It also remembers your account details when you log in to make a payment which is an improvement on the old app.
Now cannot top up my payg having never had a problem before. Just coming up with error 3875 when I try to log in
What's New in Version 2.0.5
- Make top-ups to Smart Pay As You Go meters
- View any final bills
SmartHub provides utility and telecom customers access to account information.
MyFrontier app allows existing Frontier Comm. customers to manage their account.
Georgia Power Mobile has the same friendly features you love on our mobile site.
Manage your Digi account; get app-exclusive deals, rewards like never before!