It is easy to use. I haven't tried out Tele visits. I feel like my health privacy is taken seriously. I like being more connected with my doctors office. Im most interested in the function that connects health tracker data with my doctor. I took off stars because the sample screens show connecticity with Garmin, but that isn't actually available in-app. Pretty disappointing.
Can't tap back and exit from the login screen. If you accidentally open the app, then you MUST login. This is especially troublesome if the app can't connect. Then you're stuck unless you kill it off. If I didn't use this to connect to my doctor's office, it would have been deleted long ago. It does work allowing you to view your lab work and send messages to your doctor.
It's super convenient, and I only have a few complaints. The notes function for appointments only seems to work for upcoming appointments. I'd been noting several things I wanted to mention during my office visit, but the appointment disappeared in the app after the start time, and all my notes were gone. I also wish I could view the messages I've sent through the app. It only shows me the responses.
Provides zero information and constantly nags you to turn on location. All my information is available online, but the app shows me nothing but appointments. It even nags for location to be turned on when checking appointment times. This looks like an app made by elementary kids for a project/experiment. Amateurish doesn't cover it. Don't bother speaking to support, it's a joke. They clearly read from a script based on certain keywords in your request. The answer is always unrelated and makes them look foolish.
It is slow to open. If I switch to another app, this one doesn't show up in the manager and you have to open the entire app all over again. Each page within is slow to load... and I'm on WiFi. I like being able to see my info all at once. Fix these issues for more stars.
It was a little confusing at first or how to use it. The tutorial help but it went so fast. I like the fact that if you send them a message someone is going to call you to ask you what's going on and point you to the right direction good job!
● Version 5.3.0
• Our updated healow app includes TeleVisits, letting you see your doctor without leaving the comfort of home. Contact your provider today for more details on how to get started.
• We’ve given healow a fresh look and feel to provide a better user experience and easier navigation.
• We’ve made several quality improvements to ensure healow continues to deliver the healthcare information and functionality you need.
● Version 5.2.3
• General bug fixes