Review from Eleonora BridgeToHealth
Always fast and convenient. Very easy to navigate. Thank you very much.
Absolute rippers. BEWARE----Don't don't don't buy from these people - absolutely no customer service so if u have issues good luck with your situation and good luck with your money. Read on with my situation--- I had bought tickets on AUD fares taking screenshot of the purchase and they STILL charged me in USD. I DON'T KNOW WHY I AM TO BLAME FOR their SYSTEM ISSUES that showed me usd fares as AUD as they claim now. I emailed them proof 6 times and still they didn't provide any explanation apart from saying it was USD fares. It looks like an automated email response. If you need to recheck please see your system complaint I've already lodged one yesterday and also your responses to my emails from last week should also be there along with the screenshot showing AUD fares. BEWARE BEST NOT TO USE THESE PEOPLE. I called after getting no response to be told that they are raising a complaint and will be resolved in 48hrs. Today it's ten days and they have refused to respond to my email.
Simplicity and effective...
I never thought I would have so much troubles booking my flights with edreams. It should call eNightmares! I called them to cancel my booking and talked to Felipe (supervisor) who was very rude and disrespectful. Customer service 0, they don't try to help you and keep your money no providing real informations about your booking. Don't book anything with them!!!
This would be the first and the last time I ever book with edreams company. After making payment on the line and on the website. I went back to check on my bank account. Shockingly, they charged me extra than what I was supposed to pay USD 995.99 however USD 1012.30 was charged in my bank account. I contacted the customer service however they are not answering my questions. Bad company and customer service. Proceed with caution when dealing with this company guys.
Crashes are no fun (unless we're talking computer-animated bandicoots...which unfortunately on this occasion we're not). If you were one of the unlucky crash victims when trying to enter the expiry date of your passport, rest assured, you're now safe to enjoy the ride.
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