
omar kandil
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The application hasn’t been opening for two days. As soon as I open it, it shows the app’s logo on a white screen, then it closes again and refuses to open completely. I tried “Clean Cache” and “Clean Storage,” deleted the app and reinstalled it, but nothing worked. I contacted customer service—they kept me waiting for 20 minutes and didn’t respond, so I got fed up and hung up.
215 people found this review helpful
Egyptian Banks Company
February 23, 2026
Dear Customer, we're sorry if our app did not meet your expectations. For further inquiries please contact our call center at (15989) or via WhatsApp through the following link:
https://wa.me/+201027799037

Sherif B.
I would normally give this a five-star app but the latest update keeps on crashing and I can't use the app anymore extremely frustrating and from reading the reviews of other people it seems like there's no point in trying to contact the call center as it seems like a nightmare in itself. deer developer please fix the problem ASAP as it is extremely disruptive.
28 people found this review helpful
Egyptian Banks Company
February 25, 2026
ناسف لكون تجربتك غير مرضية ،تقدر تتواصل مع الدعم الفني من خلال الرقم ده 15989 او من خلال الواتساب على
https://wa.me/+201027799037

Leo D.
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The app crashes as soon as it is opened each time as of today. Reinstalling doesn't help. So it's become completely unusable. ~SOLUTION: Upon further investigation, the app was updated to refuse to open if certain apps are allowed Accessibility permission. In my case I had to disable Accessibility permission for Nova Launcher. This is NOT a safety issue. All my other banking apps work 100% with Nova Launcher. This is just unnecessary babysitting behavior. That's just annoying.
25 people found this review helpful
Egyptian Banks Company
February 24, 2026
Dear Customer, we're sorry if our app did not meet your expectations. For further inquiries please contact our call center at (15989) or via WhatsApp through the following link:
https://wa.me/+201027799037