National Car Rental

11K reviews
Content rating
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About this app

Tap into the power of the Emerald Club® with the National Car Rental® app. The National Car Rental App offers features to help you take control of your rental experience on the go.

Speed & convenience in the palm of your hand

- As an Emerald Club member, profile details are automatically applied to help save you time.
- Access current and upcoming trip information as well as past rental history.
- Search National locations worldwide and view location details, like hours of operation, addresses and phone numbers – even get arrival directions to the lot, Contact roadside assistance or 24/7 customer support, and access frequently asked questions.

Tools for the Control Enthusiast

- Rental Tracker℠ provides you with timely and important information about your rental when you need it.
- Manage your Emerald Club profile, view your progress to the next Emerald -Club tier and credits toward free rental days.
- Extend your rental directly from the app by simply choosing a new return date.

Virtually everything you need to get on the road

- With Emerald Checkout℠, you can take control to a whole new level at Emerald Aisle locations. Scan a vehicle in the aisle (and view details like mileage and features), confirm your rental options and accelerate your exit process with a Virtual Pass barcode.
- Choose your vehicle from virtually anywhere with Virtual Aisle℠ (available at select locations). Upon arrival, use the app to choose a specific vehicle (with details like mileage and features) and we’ll hold it for 15 minutes so you can show your Virtual Pass, get the keys and go.

By clicking on "Install", you consent to the Terms of Use and Privacy Policy, including access to or storage of performance and usage of device and/or app related data for analytic purposes by National or its third-party providers.
Mobile Terms of Use:
Updated on
Dec 10, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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11K reviews
Jesse P_Kroeschell
October 20, 2020
Great overall. Only major complaint is the inability to modify a reservation several times. You can extend your rental just fine but if your plans change and you need to drop off at a different location you still have to call them. Also sometimes bit sketchy with Emarld Checkout (sometimes fails to scan barcodes or complete the process).
18 people found this review helpful
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A Google user
September 28, 2018
I travel extensively. National is my primary rental car agency. That being said, this app is very clunky. A major company like this should be able to do much better. Usually I will go to the computer or call them instead of trying to use the app. Quite often, the app will not even let you do basic things like making modifications to a reservation. It is only really good for me to look at to see if my assistant made a reservation or checking the reward level. They need to fire whomever they had doing it and start from scratch. It couldn't get any worse--
7 people found this review helpful
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A Google user
August 15, 2019
Works great most of the time, I did not give a 5 starts because although Enterprise and National are part of the same company their apps do not interface, so when you rent in one you don't get credit in the other one as a regular costumer. The other issue is that sometimes it's hard to modify or cancel the rental, not a big problem because costumer services is also good, you can call and fix it.
14 people found this review helpful
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What's new

We are always working to improve the app. We made some behind the scenes changes to help you continue to Go Like A Pro.