National Car Rental

12.2K reviews
Content rating
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About this app

Tap into the power of the Emerald Club® with the National Car Rental® app. The National Car Rental app offers features to help you take control of your rental experience on the go.​

​Speed & Convenience in the Palm of Your Hand​
• As an Emerald Club member, profile details are automatically applied to your reservation to help you save time.​
• Access current and upcoming trip information as well as past rental history and detailed receipts.​
• Search National locations worldwide and view location details, like hours of operation, addresses and phone numbers – even get arrival directions to the lot.​
• Contact Roadside Assistance or 24/7 customer support, and access frequently asked questions.​

Tools for the Control Enthusiast​
• Reservation Assistance provides you with timely and important information about your rental when you need it.​
• Manage your Emerald Club profile, view your progress to the next Emerald Club tier and credits toward free rental days (covers base rate, Time and Mileage, only).​
• Extend your rental directly from the app by simply choosing a new return date and time.​

Virtually Everything You Need to Get On the Road​
• With Emerald Checkout℠, you can take control to a whole new level at Emerald Aisle locations. Scan a vehicle in the aisle (and view details like mileage and features), confirm your rental options and accelerate your exit process with a Virtual Pass barcode.​

​By clicking on "Install", you consent to the Terms of Use ( and Privacy Policy (, including access to or storage of performance and usage of device and/or app related data for analytic purposes by National Car Rental or its third-party providers.​
Updated on
Aug 8, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

12K reviews
May 16, 2023
The App is working great recently! The App does what it was designed to do...but if you have an issue, the car class you reserved is not available or you need to report a problem with the vehicle you rented, the App is worthless!!! You have to call and deal with and individual who doesn't care and is hard to communicate with sometimes... (It is obvious they don't care, they can't offer solutions, hell they can't even repeat what you tell them!) Super frustrating!
9 people found this review helpful
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Aaron Robinson
April 15, 2023
What happened? New version is a pretty redesign, but so much slower. It takes 3x as long to make a reservation as before. The previous version had very few problems (regular booking and free day booking were on different screens), but was overall very solid. Separately, why do some airport locations require me to enter my arrival airline, and then offer names that no longer exist, some in over 30 years? Here's looking at you, Pan Am.
25 people found this review helpful
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Jesse P_Kroeschell
October 20, 2020
Great overall. Only major complaint is the inability to modify a reservation several times. You can extend your rental just fine but if your plans change and you need to drop off at a different location you still have to call them. Also sometimes bit sketchy with Emarld Checkout (sometimes fails to scan barcodes or complete the process).
45 people found this review helpful
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What's new

Take control with our redesigned car rental app - speed and convenience in the palm of your hand. Enjoy access to the benefits you know and love to manage your car rental needs and help you continue to Go Like A Pro®.

Here's what we did for National Car Rental version 5.5:
• Fixed bugs, improved the UI, and did some general cleaning up under the hood.