
Kathrin Riemer
No liking it too. I also have the problem, that I get logged out a lot & have to enter email address, then magic pin. It then doesn't default to my current employer, but suggesting my previous employer. I have to confirm my time in or out with a picture, which saves to my phone. Every week, I delete 10 selfies, if not more when clock in/out for breaks. In the last couple of days, when wanting to clock in, the app offers the clock out from the previous day, but I have clocked out the day before.
14 people found this review helpful
Employment Hero
27 June 2023
Hi Kathrin, we're so sorry you're experiencing issues with our app. Our team would like to take a look at this for you and get it fixed, please contact them here and reference your review: https://help.swagapp.com/hc/en-au/requests/new.

Rob Brown
mostly an easy app to use. Sometimes a little clunky just to get something quickly. one thing I would love to see added is just an availability calendar. As a casual I don't need to use annual leave etc. It would be great just to have a calendar to put the day available or unavailable. I don't need to explain or have a total of hours. Then a 5 star.
5 people found this review helpful
Employment Hero
29 September 2025
Hi Rob, we really appreciate your honest feedback! To get this in front of the right team, could you please submit your thoughts on the availability calendar here: https://workhelp.employmenthero.com/hc/en-au/requests/new

Kaaht
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The single worst experience from any piece of software in my professional career. This company is no more than a loan shark with a half-baked barely functioning rostering and payroll system sticky taped ontop - badly. Ontop of that, the constant job offerings on seek which never fill and ask you to keep informed about your application "using our app" are the easiest example you can point to of bad scummy business practice in recent times in this country.
1 person found this review helpful