
Kathrin Riemer
No liking it too. I also have the problem, that I get logged out a lot & have to enter email address, then magic pin. It then doesn't default to my current employer, but suggesting my previous employer. I have to confirm my time in or out with a picture, which saves to my phone. Every week, I delete 10 selfies, if not more when clock in/out for breaks. In the last couple of days, when wanting to clock in, the app offers the clock out from the previous day, but I have clocked out the day before.
13 people found this review helpful
Employment Hero
June 27, 2023
Hi Kathrin, we're so sorry you're experiencing issues with our app. Our team would like to take a look at this for you and get it fixed, please contact them here and reference your review: https://help.swagapp.com/hc/en-au/requests/new.

Melissa Brown
My experience with employment hero has been HORRIFIC. I do not have a clock in/out feature at all. the instructions i am being sent to remedy the situation have been followed several times with the same results. It is creating a huge stress for both me and my employer. I have tried calling the help line which didn't accept my pin and hung up. None of the help settings work and I can't get technical assistance from 1 single person. If anyone is reading this PLEASE reach out to me
Employment Hero
July 4, 2025
Hi Melissa, we're very sorry to hear this. This clock-in issue is likely due to a setting either on the employee profile or within your organisation’s employment settings. This will need to be adjusted by your manager. If the issue persists, please email us at info@employmenthero.com with the subject ‘EYEONIT’ and we'll look into this for you.

John Angelico
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I have trouble with notifications because the app colour scheme contrast does not clearly highlight selected notices, and does not remove viewed notices from the screen view. I would like the notice of "jou have x unread notices" to be clickable to clear all read notices and leave in view only unread notices. 2025.03.25 approx. Update has addressed the contrast issue, thanks! 20250423 every update to the app causes me to have password problems. It hasn't changed but now I'm locked out again sigh
3 people found this review helpful
Employment Hero
March 26, 2025
Hi John, thank you for your feedback regarding notifications. We're always working on improving our app and our team can be reached in the following link if you would like to provide more details: https://help.swagapp.com/hc/en-au/requests/new