Converge Mobile

Elavon

About this app

Accept credit and debit payments anywhere, anytime with this intuitive, easy-to-use mobile application that turns your smartphone, tablet or mobile device into a secured, affordable point-of-sale solution. Converge Mobile is a free mobile app that is an extension of Converge, an omni-commerce solution that allows you to process payments in person, via phone or telephone order, online, and using a mobile device. Converge Mobile supports EMV chip card transactions using an encrypted EMV card reader.

Key features:
• Accept PIN debit and credit cards, including mag stripe, chip card and contactless payments.
• Record cash transactions
• Automatically calculate discounts and taxes and offer tips
• Email customer receipts
• Help protect cardholder data with an encrypted, chip card device
• Use an unlimited number of supported iOS or Android devices

Converge Mobile is for any size business that needs to process transactions on the go. If you accept card payments on the road, then Converge Mobile will likely save you time and money, while improving the checkout experience for your customers. It can also be used at your location for payments during peak sales seasons, essentially creating a new checkout line without the added expense.

Getting started is easy!
1. Establish a customer account with Elavon, directly or through one of many partners, and get a card reader (set up cost associated). If you do not have an account, follow the link at the bottom of the page.
2. Download the Converge Mobile App for free!
3. Open the App and enter a Device PassCode of your choice. You will be required to enter this security passcode each time you access the app. Note: If you do not have an Elavon customer account, select the ‘I don’t have an account’ option at bottom of the Welcome page.
4. Follow the simple set up instructions and start taking payments anywhere, anytime!

Note: If you need a card reader to accept cards, contact your sales representative or account manager.

For more information please visit: www.elavon.com/convergemobile or contact Elavon to establish a customer account.

Ratings and reviews

This app does not make it easy for the customer to tip. Any tip needs to be added by me at the beginning rather than the customer because it is not in the interface where they approve the transaction. After transactions have been completed, I've had new customers say they would have tipped me, but didn't see where. If I want a tip, I basically have to ask, "Are you planning to tip me?" Not cool. 7/25/19 updated app still has poor tip format!

No longer reliable. Worked great before update, and love the addition to add products. Now it doesn't connect to Bluetooth as much. Then it will connect with device turned off, then turn on and it disconnects. Makes no sense. Always get error when trying to read card and tech support is wanting me to replace the RP457c chip reader. How about they read the reviews!? It is also no longer compatible with my RCA android tablet.

Multiple failed attempts to connect the RP457c to my Pixel 4 XL via USB-C to 3.5mm audio jack adapter. I found information online (not from Elevon) that the initial connection to set up the device can also be made via USB OTG (On The Go) adapter and the Micro-B cable from the device box, so I ditched the failed method and BAM, instant connection! Haven't tried a transaction yet, but at least I'm connected now! (Android 10)

What’s new

Link2500 v2 support for Canada