My Electrolux Care

1.8
372 reviews
50K+
Downloads
Content rating
PEGI 3
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About this app

This app provides you with services and useful tools to get the most out of your connected appliances.
For example, start your laundry cycle remotely, find information on care labels and advice on how to clean and keep your garments looking like new for longer in our Care Advisor.
You can register, connect, monitor, control and update your connected appliances, browse accessories and consumables in our web shop and get advice on how to keep your appliance clean and efficient.
The app also gives access to tailored information and services for your appliance, trouble-shooting and of course your appliance manual – you can also get in touch with us for support.
We regularly update the app based on feedback, including new functions, bug fixes and general improvements.
Updated on
Apr 26, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available

Ratings and reviews

1.8
372 reviews
Stephen Li
August 4, 2021
Connects to washing machine but that's about it. Worked fine for the first month before it disconnected itself from wifi where I had to set it up again. The washing machine will now not respond to any changes made in the app whether it be autodose amount or even as simple as turning autodose on/off. Devs should really update the software for both the washing machine and the app.
3 people found this review helpful
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Johan
March 11, 2021
Hahaha....This is what you get when asking a machine washer engineer to make an app for there products! I can honestly say that this is by far the worst app I have come across EVER. I don’t know were to begin to point out all the problems and I have only used this app for 15 minutes. 1. Under product information you can’t see the model of the machine (helpful when contacting support) 2. When machine is off you cant connect to it or start it remotely (i would recommend an option of having a choice to have WiFi always on so you can remote machine) . 3. When opening online manual it prefills a number that the system dose not recognise 4. You can’t configure machine when it offline and then it sends the configuration as soon as it’s connected. 5. No connection to smart homes (smartthings, home assistant) 6. Getting the app connected to the machine was a mess. But it’s not all bad, I did get a notification when the washing program ended. To summarise I would say if this app was done in the 80’s I would be like WOW! However this is 40 years to late. I would recommend Electrolux not having an app at all as this only shows grave incompetence.
7 people found this review helpful
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A Google user
November 16, 2019
Do not use! This app overwrote the settings in my washingmachine. I just looked at the setting for AutoDose in the app, and it overwrote both that which had been changed on the machine itself, and the noise-setting. So it woke me up beeping with a wash soaked in detergent that had to be rinsed twice to get almost foam free. This app looks like some kind of school project!
4 people found this review helpful
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What's new

We are working hard behind the scenes to make sure everything works smoothly. Here’s what’s new:
Google Assistant – control your appliance with your voice
New look and feel – Change can be hard, but we hope you’ll like this one. Give it some time.
Bug fixes and improvements.