Customer Feedback

Powerful software to capture reviews through tablets, iPads and smartphones.

Cloud dashboard with graphical reports, data analytics and alerts to track customer satisfaction and sentiments. Used globally by restaurants, salons, boutiques, retailers, hospitals, pharmacies etc. for customer feedback.

Note: This application is for capturing feedback. Collected data and graphical reports for surveys are available in your dashboard after you log in to elegantsurveys.com. iOS version is available on App Store.

Feedback and data collection for all use cases at your organization.

- Customer satisfaction surveys set up in a kiosk at retail stores, banks, museums, showrooms etc.

- On-site surveys for field staff - install app and hand over the phone to the customer after the service is offered

- Passenger and visitor feedback at airports, train and bus stations and ferry terminals

- Patient satisfaction surveys for hospital or clinic experience and comments about doctors. Works for hospitals, dental clinics and GP practices. Collect hospital feedback to understand both in-patients and out patient satisfaction

- Employee feedback about their experience, office facilities and as presentation survey tool

- Track cleanliness at restrooms, washrooms and toilets with a single question survey with instant alerts

- During events, trade shows, conferences etc. to collect contact information and as a survey feedback application

- Restaurant feedback by asking patrons for feedback along with their check or as a kiosk near the exit

- Hotels and resorts during checkout and at different points inside the premises to fully track customer feedback

- Customer support and complaint redressal staff can easily type in complaints and suggestions with visibility to managers

- Customer feedback app that can be setup as a survey kiosk or mobile kiosk. Works as a customer survey tool for data collection and to capture contact information.

- Easy survey app with tablet kiosk mode. Easy kiosk app that can be set up at your business premises. Responses to offline feedback survey is synced when internet is available. Quick survey with fast results from your customers

Elegant Surveys is crafted by professionals for the best user experience. Delight your customers with clean and beautiful surveys, customize looks to match your brand and collect customer information with grace.

Replace printed survey form with this mobile survey app software and take surveys digitally. Track NPS instantly at all your branches and get detailed reports to improve your organization with this Android survey app.

Different Question Types
Create a survey with questions in formats like smileys, star rating, grid, NPS and more. Create polls with our survey builder / poll maker

Multiple language support
Make a survey question in multiple languages and let your customers choose the language they like

Collect customer information
Understand your customer base better, segment them and send promotional content

Works offline
Collect responses even when the device is not connected. Offline survey data is synced automatically when internet is available

Central cloud administration
All your devices are managed centrally from your web dashboard

Instant alerts
Instant notification emails and SMS when a response matches defined criteria

Data analytics
Instant statistics for your surveys including Net Promoter Score (NPS). Generate deeper insights when you have enough data.

Enterprise features
Additional features like skip logic, conditional questions, location based reporting, customized reports, complaint management, API, CRM integration etc. is available.

Easier to use compared to other surveyapps, online survey forms and survey creators.

Check out elegantsurveys.com or contact sales@elegantsurveys.com for a consultation.
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What's New

- More color themes added
- Improved admin panel
- NPS® question type
- Supports more screen sizes
- Additional configurations
Read more

Additional Information

Updated
November 1, 2017
Size
9.3M
Installs
1,000+
Current Version
2.4.19
Requires Android
4.2 and up
Content Rating
Everyone
Permissions
Offered By
Elegant Surveys
Developer
Suite No. 804, GS2 Heavenly Plaza, Kakkanad, Ernakulam, Kerala 682021
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