elmenus Discover & Order food

elmenus

About this app

Millions of people around the world ask the same question everyday “What will I eat today?” and we make answering this question as simple as a click of a button!

Browse over 6000+ restaurants and thousands of visualized dishes in Egypt to discover & order the food you love. Whether you’re looking for delivery or dine-out restaurants, discover food by the dish you’re craving with specially curated food photos to visualize your next meal.

What can you do with elmenus app:
* Discover & order the food you love in a click of button, with the option to customize your order and pay with your credit card or cash.
* Craving a specific dish? Discover all restaurants serving this dish in your area whether you're looking for delivery or dine out.
* Browse over 6,000 restaurants’ menus, scanned menus, reviews, map locations and call the restaurant directly from the app
* Share and browse tasty food photos shared by the community in our Foodie Feed, don’t forget to “Yum” the ones you like!
* Use the nearby feature to check out the best restaurants around your location.
* Save your favorite restaurants

Ratings and reviews

Horrible customer service. The agents don't even read what you are requesting half the time and just give automated answers. They refund cancelled orders into your account which could take up to two weeks, and they don't give the option of putting it in the app wallet anymore for you to use the amount for another order! Orders are often late or cancelled as well.

Worst experience ever. I placed an order on April 4th from Karvin Massala through the app. The restaurant called me saying there were no delivery drivers and that the order would be canceled. But the cancellation never happened — and my credit card was still charged. I’ve contacted elmenus support multiple times with no response. No refund. No update. Nothing. This app puts users at risk of being charged for services they never receive and what’s worse, there’s no way to escalate your issue.

fix the UI, it should be functional in terms of filtering through categories(it's not) make the chat option easier to get back to your operators. customer service is trying their best, delivery is always a tad bit late. Its decent but it can do much better tbh