Emirates

Emirates-Group

About this app

Explore the world your way with the personalised Emirates App for Android.

1. SEARCH AND BOOK YOUR NEXT GETAWAY
Search for flights to over 150 destinations around the world, and complete your entire booking through the app.

2. MANAGE YOUR TRIP ON THE GO
Choose your meal and seat preference, and add services such as Chauffeur-drive. It’s easy to update your details, and you can view your full itinerary at any time - even when you’re offline.
You can also track your bags from check in through to the baggage belt at your final destination, giving you peace of mind that your bags are with you every step of the way.

3. DOWNLOAD YOUR BOARDING PASS
Check in online and download your boarding pass. You can print it, or send it to your phone via SMS or email to use it as a digital boarding pass.
On The Emirates App for Android phones, you can access your boarding pass from Google Now.

4. GET REAL-TIME FLIGHT UPDATES
We’ll send you real-time information about your check-in, departure gate, boarding time, baggage belt and more, straight to your personal device. Tailor the app to your needs by choosing which notifications you want to receive.

5. GET THE MOST OUT OF EMIRATES SKYWARDS
Explore ways to earn and spend your Skywards Miles directly within the app. Enjoy easy access to information about your tier status, benefits and Skywards Miles balance, and manage your account wherever you are.

Ratings and reviews

Emirates app is fairly easy to use. There are some parts that need improvement. It's not as intuitive as it should be. Emirates should develop app as intuitive as possible because majority of users are not computer tech savvy. In my case, I started a journey but then after finishing the "To" part of my round trip, it still keep showing the "To" trip. I have to go into itinerary to view my "Return" leg journey. Finding luggage information is hidden under FAQ. It should be by current trip.

How is this a 4.6 star app? Virtually every operation throws an error message either a generic "we are experiencing technical difficulties" or a comically dated "java.io.exception". This app was in the same state several months ago when I initially installed it for an upcoming itinerary at the time. It was of no use on that trip and has not been fixed in the interim. This is so terrible that Google should suspend its presence on the Play Store until it is fixed. This is embarrassing.

App has started crashing a lot. You finalize the flight but it leads you to the home page rather than the payments screen. After restarting app 3-4 times you see the payment screen and when you try to pay it doesn't respond. I had to call the helpline to sort it out after trying for at least 20 mins which should be done in 60 seconds.

What's new

We’ve made general updates and bug fixes to make using the app even easier.

Help us improve The Emirates App by telling us what you think. Open the app and go to More to fill out the feedback form, or email us at [e-mail].