Has its issues The used to be unusable, but it has improved a lot. My biggest problem with the app is the coupons expire in only 15min. Now that wouldn't be a problem if going through the drive thru at my local BK didn't normally take 10-20min... Waiting that long at FAST food place is bad enough, but having the coupons expire before you use them just adds to it!
Lies and deception The rewards are great but the vouchers are a crook of lies! In direct contravention of New Zealand's Fair Trading Act the so called vouchers offer no savings over the displayed prices behind the counter! You're misleading your costumers and breaking the law!
I've hd lots off free food due to the app so I'm happy However, the screen refreshes too much and I don't know why it needs to. It also takes longer for my food to be ready as they take the coupon number at where I collect the food then they process the order. I have an S7 so fortunately the app is fast. I've used the app on an iPhone 4s and it was slooooooooooooow enough to give up trying. Overall, I appreciate the occasional free food.
Bring back paper coupons You should be able to redeem more than one coupon in a transaction just like you could with the paper version. I got ripped off tonight because I wasn't aware you have to wait at least 15 mins before you can redeem another. The guy taking my order through the drive thru said I could do two transactions which I did but still got charged full price.
Managed to use points once BK means well but the app needs A LOT of work done, the inconvenience on the cashiers faces whilst waiting for this app to connect on the wifi, figure out where you are and then actually give a code is.... Well, I uninstalled the app, says it all.
Probably no point in even writing a review since BK obviously don't care. Stupid how there is no vouchers unless you use this damn app..... only one voucher per visit it's a bit stink but hey.... very slow to scroll through the vouchers.... holds the whole process up through the drive through.... I would give this app / bk negative stars if that was possible !
More savings, less waiting! Here’s what you can expect:
* Improved security and the geolocation feature ("Find Your BK");
* Improved app loading when the “keep me logged in” is selected;
* Updated Facebook integration to solve potential login issues.
Due to the improvements, we recommend all users to upgrade to this version.
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