
A Google user
- Flag inappropriate
- Show review history
One of the worst food ordering apps. Does not have the facility to update or edit the delivery address. Once you place a delivery order, it magically changes to take away, and when one calls to check on the order, it gets cancelled without any update or notification. My address just shows by default 12 times 'takeaway' written in the given space. The app at the restaurant has all the outlets displayed, however, the app I'm using does not have all the outlets listed. Once order is placed, it routes to a different outlet. The customer care is clueless most of the time.
29 people found this review helpful
Hotel Empire
April 28, 2020
At Empire, the only way we can stay successful is by listening to our customers.We have now released an improved version of the App. We thank you for helping us create a user friendly experience with your feedback.
Download the all new Empire app on play store and Apple store & enjoy ordering delicious food from the Empire menu.

Sushanth A
- Flag inappropriate
- Show review history
You think it's improved and install then spend time select the items, location and you click to place the order, you get unable to place the order try again message. Still, Useless don't even bother wasting data and time.
11 people found this review helpful
We regret for the inconvenience caused, further to your concern we would like to have a detailed discussion with you on this for us to understand well and assist you. It would be great if you can share us your contact details or please feel free to reach us on +91 7026610024 or it@hotelempire.in

Nayer ayesha
Your app has always problems while I try to order through it.. It was a order time to select ?? But the option will never get clicked, and that's how we can't order through your app.. fix the problem or remove the app
4 people found this review helpful
We regret for the inconvenience caused, further to your concern we would like to have a detailed discussion with you on this for us to understand well and assist you. It would be great if you can share us your contact details or please feel free to reach us on +91 7026610024 or support@hotelempire.in