Hotel Empire -Food Order
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Description
Hotel Empire was once a family partnership business concern but now has transformed to a Private Limited Company. It is one of the leading chains of non-vegetarian restaurants, hotels and serviced apartments spread over different parts of Bangalore, India. Nicknamed as the Taste of Bangalore, the restaurants of Hotel Empire group are the most sought after eateries in the Garden City, particularly by the late night crowd. It's mouthwatering dishes include the Empire special chicken kebab, biriyani, coin parotta, ghee rice and other Indian cuisines.
My review
Review from
Reviews
3.8
3,838 total
5 1,874
4 841
3 369
2 159
1 595
Lalit Agrawal
Worst App. PAYMENT issue. Payment got deducted from bank account but transaction got failed. They should link online wallet like paytm for better use. Otherwise this app is just like a toilet paper.
ramees pp
Bad food, people comes here at night because this is the place were there will be no trouble with cops, its been my forth day of food poison. Dont know why they are in need to provide bad or old food. This is not the first time I am having food in the hotel , the food is not bad or good, food is mostly taken by drunkers, they wont notice any problem with the food , u know why
hidayath ulla
New update is not working properly taking longer time ...Prices increased 600 times extra like RS 35 faluda went to RS 210, RS 25 to 35 juice went 75 to RS 100..Not worth buying add on food items due to huge price hikes
Haneef Vitla
I ordered 2 times through app.1st day it took 2 hrs and 20 minuets and second day it took 2 hrs and 15 minuits to deliver the order.if u call customer care they are replying that they are lots of order so delayed.Friendrs please do not download this worst app if u r hungry also they delivered cold and outdated food.i never use empire any more.my order numbers are 228906 and 233416
Pritiraj Brahma
Awesome food, awesome hospitality and yes I'm returning again and again. It was my first visit today 08/04/2017 and I'm highly satisfied. All of my friends were damn happy, thank you guys.
Ahamed Pasha
App is not responding. Getting stopped everytime i try to login. Even tried Uninstall/re-install. No luck.
User reviews
Worst App. PAYMENT issue. Payment got deducted from bank account but transaction got failed. They should link online wallet like paytm for better use. Otherwise this app is just like a toilet paper.
NKP Empire ventures pvt ltd June 3, 2017
Hi Lalit,
We are sorry to hear about your unfortunate experience , We strive to do our best in customer excellence.and it would be great if you can elaborate your experience so that we can assist you further .if faced any issues in future feel free to call us on +91 9741888822 Thanking you Team empire Bad food, people comes here at night because this is the place were there will be no trouble with cops, its been my forth day of food poison. Dont know why they are in need to provide bad or old food. This is not the first time I am having food in the hotel , the food is not bad or good, food is mostly taken by drunkers, they wont notice any problem with the food , u know why
New update is not working properly taking longer time ...Prices increased 600 times extra like RS 35 faluda went to RS 210, RS 25 to 35 juice went 75 to RS 100..Not worth buying add on food items due to huge price hikes
NKP Empire ventures pvt ltd April 19, 2017
Thank you for writing to us we understand your concern the prices that were coated were our offer price
,and the price displayed now are the regular prices for further clarification feel free to reach us on 9741888822
Team Empire I ordered 2 times through app.1st day it took 2 hrs and 20 minuets and second day it took 2 hrs and 15 minuits to deliver the order.if u call customer care they are replying that they are lots of order so delayed.Friendrs please do not download this worst app if u r hungry also they delivered cold and outdated food.i never use empire any more.my order numbers are 228906 and 233416
NKP Empire ventures pvt ltd May 11, 2016
Dear Haneef, We are extremely sorry for the inconvenience caused. As this doesn't happens with us usually. There might have been some solid reason behind this delay. We apologize deeply for the delay.Please contact our customer service executive or you can drop your contact details here. Thank you :) Awesome food, awesome hospitality and yes I'm returning again and again. It was my first visit today 08/04/2017 and I'm highly satisfied. All of my friends were damn happy, thank you guys.
NKP Empire ventures pvt ltd June 3, 2017
Hi Pritiraj,
Thank you for rating us.Our team is more than happy to serve you. We hope that you ill continue to patronize with us in the future and would recommend us to your family and friends. Look forward to serve you again Thank you :) App is not responding. Getting stopped everytime i try to login. Even tried Uninstall/re-install. No luck.
NKP Empire ventures pvt ltd June 3, 2017
Hi Ahamed,
We are sorry to hear about your unfortunate experience , We strive to do our best in customer excellence.and it would be great if you can elaborate your experience so that we can assist you further .if faced any issues in future feel free to call us on +91 9741888822 Thanking you Team empire While ordering at 11.30pm+ from app, unable to select delivery time, faced this issue couple of times, so had to call and order.
NKP Empire ventures pvt ltd June 3, 2017
Hi Aashish,
We are sorry to hear about your unfortunate experience , We strive to do our best in customer excellence.and it would be great if you can elaborate your experience so that we can assist you further .if faced any issues in future feel free to call us on +91 9741888822 Thanking you Team empire Need to update the app try to order alfaham chicken from the app when I tried app shutdown immediately
NKP Empire ventures pvt ltd June 3, 2017
Hi Chiluri,
We are sorry to hear about your unfortunate experience , We strive to do our best in customer excellence.and it would be great if you can elaborate your experience so that we can assist you further .if faced any issues in future feel free to call us on +91 9741888822 Thanking you Team empire Not able to login. And got getting otp for email r phone number
NKP Empire ventures pvt ltd April 20, 2017
Hi Ranjan, We are sorry to hear about your unfortunate experience , We strive to do our best in customer excellence.and it would be great if you can elaborate your experience so that we can assist you further .if faced any issues in future feel free to call us on +91 9741888822 Thanking you Team empire Worst experience. 2 times I tried placing order . Money got deducted but order was not placed . I tried contacting them by email...but no response at all from their part
Updated the app and it's crashing. Reinstalled, still crashing. Rebooted and yet crashed.
NKP Empire ventures pvt ltd June 3, 2017
Hi Sunil,
We are sorry to hear about your unfortunate experience , We strive to do our best in customer excellence.and it would be great if you can elaborate your experience so that we can assist you further .if faced any issues in future feel free to call us on +91 9741888822 Thanking you Team empire Lot of bugs in app not synced with the restaurant in correct information in app
NKP Empire ventures pvt ltd June 3, 2017
Hi Imran,
We are sorry to hear about your unfortunate experience , We strive to do our best in customer excellence.and it would be great if you can elaborate your experience so that we can assist you further .if faced any issues in future feel free to call us on +91 9741888822 Thanking you Team empire Worst... asks for email id and once given shows it as invalid
Modern technology been utilised every peak Great one short one click one approach
NKP Empire ventures pvt ltd June 3, 2017
Hi Noor Alqhair,
Thank you for rating us.Our team is more than happy to serve you. We hope that you ill continue to patronize with us in the future and would recommend us to your family and friends. Look forward to serve you again Thank you :) Everything in your hand now.. Now you can order food , book rooms.pay Online also.
NKP Empire ventures pvt ltd June 3, 2017
Hi Sunil,
We are sorry to hear about your unfortunate experience , We strive to do our best in customer excellence.and it would be great if you can elaborate your experience so that we can assist you further .if faced any issues in future feel free to call us on +91 9741888822 Thanking you Team empire NKP Empire ventures pvt ltd June 3, 2017
Hi Udaykiran,
We are sorry to hear about your unfortunate experience , We strive to do our best in customer excellence.and it would be great if you can elaborate your experience so that we can assist you further .if faced any issues in future feel free to call us on +91 9741888822 Thanking you Team empire Empire gives the best offers on dining and some great offer on weekends all Bangalorians love empire
NKP Empire ventures pvt ltd June 3, 2017
Hi,
We are sorry to hear about your unfortunate experience , We strive to do our best in customer excellence.and it would be great if you can elaborate your experience so that we can assist you further .if faced any issues in future feel free to call us on +91 9741888822 Thanking you Team empire NKP Empire ventures pvt ltd June 1, 2016
Dear Basith,Thank you very much for your feedback. We really appreciate that. Stay tuned on our Instagram and Facebook pages for more updates. Thank you :) NKP Empire ventures pvt ltd June 3, 2017
Hi Goutam,
We are sorry to hear about your unfortunate experience , We strive to do our best in customer excellence.and it would be great if you can elaborate your experience so that we can assist you further .if faced any issues in future feel free to call us on +91 9741888822 Thanking you Team empire NKP Empire ventures pvt ltd April 19, 2017
Hi Naik , We are sorry to hear about your unfortunate experience , We strive to do our best in customer excellence.and it would be great if you can elaborate your experience so that we can assist you further .if faced any issues in future feel free to call us on +91 9741888822 Thanking you Team empire NKP Empire ventures pvt ltd June 3, 2017
Hi,
Thank you for rating us.Our team is more than happy to serve you. We hope that you ill continue to patronize with us in the future and would recommend us to your family and friends. Look forward to serve you again Thank you :) NKP Empire ventures pvt ltd June 3, 2017
Hi Ratan,
We are sorry to hear about your unfortunate experience , We strive to do our best in customer excellence.and it would be great if you can elaborate your experience so that we can assist you further .if faced any issues in future feel free to call us on +91 9741888822 Thanking you Team empire NKP Empire ventures pvt ltd June 3, 2017
Hi Moses,
Thank you for rating us.Our team is more than happy to serve you. We hope that you ill continue to patronize with us in the future and would recommend us to your family and friends. Look forward to serve you again Thank you :) NKP Empire ventures pvt ltd June 3, 2017
Hi Jagdeesh,
Thank you for rating us.Our team is more than happy to serve you. We hope that you ill continue to patronize with us in the future and would recommend us to your family and friends. Look forward to serve you again Thank you :) Pathetic app. Money is gone twice trying to do online payment still order not confirmed
One of the worst app.. Doesn't working... Not updating the user account details.. Useless and time waste.. Please don't prefer this app for ordering food.
From 3 clock it's showing no dat in moquse road empire app close the restaurant and briniya is high price than the savara hotel
NKP Empire ventures pvt ltd April 19, 2017
Hi ,Thank you for rating us.Our team is more than happy to serve you. We hope that you ill continue to patronize with us in the future and would recommend us to your family and friends. Look forward to serve you again Thank you :) Extremely bad experience The person at the reception at the Indiranagar branch of Empire was so unruly and disrespectful.They seemed so uninterested and didn't bother to even ensure my problem was sorted.Inspite of having a family occasion and needing food urgently and constantly reminding them of this.I was made to wait for close to 45 mins before I was attended to or my order was even taken. After having such a bad experience I don't think I'll be going back to Empire ever again.
NKP Empire ventures pvt ltd January 17, 2017
Sorry to hear your unfortunate experience. Please do feel free to call us on +91 9741888822. We are available 24/7 for the better customer excellence. Thank you :) Worst app it doesn't send me the otp only and doesn't generate my account. Please make the interface smooth free such that people should aleast bother to register themselves. Pathetic !! Too disappointed!! Twice also it happened the same to me. 😖😖
NKP Empire ventures pvt ltd January 20, 2017
Hi Nabiya,
We regret the bad experience you had, A new version of our app has been released please update. For any further assistance please call us at 9741888822.
Thank You. Bad experience worst test We moonlight hotel in malleswaram 50 year old hotel in bangalore. Empire is only show off hotel in bangalore. Worst hotel .moonlight and ailbak r the best in bangalore. And hotel staff don't give answer for this plz we never com back again to your hotel
NKP Empire ventures pvt ltd January 13, 2017
Hi Syed, Sorry to hear your unfortunate experience. Please do feel free to call us on +91 9741888822. We are available 24/7 for the better customer excellence. Thank you :) I wasn't getting the OTP code last month, bcoz of which i didnt order anything from this app.. and today i got the OTP code, but its not fetching the data bcz of which m not able to login to the app.. Seriously disapointed.😏
NKP Empire ventures pvt ltd December 27, 2016
Hi Monica,
We regret the bad experience you had, A new version of our app has been released please update. For any further assistance please call us at 9741888822.
Thank You. i m really dissatisfied with the food served to me today at your rt nagar branch the naan and rice was good but the chicken dish served was below average as the quantity given was absurd.... only gravy and very few i.e only small bites...is this what u serve for 210 buck...Please see to this issue...😠😑
NKP Empire ventures pvt ltd February 15, 2017
Hi Devesh ,
We regret to hear about your unfortunate experience , further to your concern It would be great if you can share us your order details for us to investigate and assist you further on this .If you face any inconvenience further in future please feel free to reach us through whatsapp or call on +91 9741888822. Thank you :) Not happy with the services provided by your Bannerghatta road branch. Will never dine in Empire... They were not able to redeem my Rs.166.00. Also the appears showing all the dine in offers as fully consumed. Uninstalling and reinstalling the app also did not solve the problem. Sorry... Empire has lost its charm by multiplying the branches where there is no customer satisfaction.
NKP Empire ventures pvt ltd March 7, 2017
Hi Arshad ,
We regret the inconvenience you had faced ,further to your concern it would be great if you can share us your contact details for our representative to call you and assist you on the concer worst app..registration not working even after 1 hour getting OTP ... I can't able to.login.... don't waste data for this App :(
NKP Empire ventures pvt ltd January 28, 2017
Sorry to hear your unfortunate experience. Please do feel free to call us on +91 9741888822. We are available 24/7 for the better customer excellence. Thank you :) Review deleted
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Additional information
Updated
April 7, 2017
Installs
100,000 - 500,000
Current Version
4.1.6
Requires Android
3.0 and up
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NKP Empire ventures pvt ltd
