Laundryheap: On-Demand Laundry

4.4
2.11K reviews
50K+
Downloads
Content rating
Everyone
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About this app

Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.

Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.

Services

• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*

How It Works

1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking

Location Availability

• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore

Frequently Asked Questions

• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.

• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.

• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.

• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.

• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
Updated on
Jan 20, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
4.4
2.11K reviews
William van Steenburg
April 1, 2022
Update: I've used the service multiple times in the past year and the same high level of service continues. They do need a better system to distinguish different types of services, but that's minor. Original: Very convenient. Simple intuitive app. Very reliable arrival times given. Great service. Excellent app.
8 people found this review helpful
Did you find this helpful?
Laundryheap
May 4, 2021
Hi William, Thank you for sharing your lovely feedback with us. We're delighted to know that you were happy with our services. We do hope to see you soon Regards, Aneev- Team Laundryheap
LAWRENCE REGINALD OEI
January 9, 2023
Horrible customer service experience. The customer service team took more than 2 hours to respond to my request for an update on the delivery status of my order. It turned out their 3rd party provider couldn't complete the order in time but they couldn't transparently explain the issue to me. Instead they rescheduled delivery without first consulting me. Very unsatisfactory indeed and I certainly won't recommend them.
1 person found this review helpful
Did you find this helpful?
Laundryheap
January 17, 2023
Hi Lawrence, thank you for your feedback. We’re sorry to hear about your experience with the delay in service. After reviewing our conversation I can see that our facility needed more time to process your order due to that there was a delay. We have taken note of your feedback and shared it with our relevant team - Team Laundryheap
Solomon Ng
December 24, 2022
Extremely disappointing and feel cheated. First I submitted my 2 items for assessment. Reply said OK to process and quoted price. Deposit $40 was paid. The 2 items were then arranged to be picked up but later they said 1 item could not process but the other one can. When returning my item2, I found out the 2 items were not processed at all. Extremely bad, disappointed and feel cheated. Looks like it is a scam company!
2 people found this review helpful
Did you find this helpful?
Laundryheap
December 26, 2022
Hi Soloman, thank you for taking the time to leave feedback. We’re sorry to hear about your experience with us. After reviewing our conversation, I can see that we have processed a full refund for your order. Please let us know when you book your next order so we can redirect the order to another facility. - Team Laundryheap

What's new

We are making your Laundryheap app even better!

This release includes bugfixes and performance improvements.

We love feedback! Let us know what you like about Laundryheap by leaving a review.