Enel X Way

ENEL X WAY SRL

About this app

Enel X Way allows you to easily charge your electric car! You can access over 48.000 public chargers globally or also charge at home with your Enel X Way JuiceBox.
Enel X Way mobile app allows you to manage all your electric or plug-in hybrid car’s charging needs from wherever you are. You can search and filter nearby charging stations based on availability, max charging power, or plug type with the live map. Download the app for free and register in just a few clicks.
Enel X Way is convenient
• The mobile app works on all mobile devices and in all countries!
• With a few clicks, Enel X Way allows you to find the nearest EV charger, choose the best suited rate plan, and customize your charging experience by entering your car model.
Enel X Way is multifunctional
• Pick the charging station that works for your electric or hybrid car, find charging costs or available hours, and reserve the charging station in advance.
• See your charging history, energy consumption, past invoices, and more.
• Manage charging at home. Configure one or more Enel X Way JuiceBox chargers directly from the mobile app.
• Remotely start / stop charging sessions and monitor charging progress.
• Use smart charging features to postpone or delay charging start times and to set duration.
• Share your Enel X Way JuiceBox with other users.
Download the app and start your journey into the world of electric mobility!
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Ratings and reviews

App is unusable. Charger connected to the old app fine and worked great for a year, but won't connect to the new app. My charger suddenly stopped charging and it was impossible to debug because it couldn't connect to the app. After 2 days of being unable to drive my car and working with support to no avail, I left the charger powered down overnight and it suddenly started charging the next morning. But still no connection to the app. I have no confidence that it will continue to work however.

I'd rate it zero stars if possible. Since being ported from the JuiceNet app, I can no longer schedule smart charging. It worked fine for 5 years now the function is no longer available to me. Tech support says it's because I have a dual band wifi router. I assigned a dedicated 2.4GHz band for the charger & it still doesn't work. The unit is fully connected to my wifi but the app can't see that & says it's offline. Extremely irritating to lose functionality that worked seamlessly for 5 years.

The below problem was solved once I figured out that I had a confusion between two log in IDs. My remaining beef is that when using the wrong/old ID which didn't have the charger connected in, the app behaved very badly. Really like the app, and support, once I got straightened out. Old version seemed to work. Now I can't open my car. I just get a something went wrong screen. Can open settings. It says off line on the home screen, but there is charge history listed.

What's new

We update the app regularly to ensure a good charging experience. Included in this update:
bug fixes and performance improvements.