I am changing my rating from a 4 to a 1 because of Ms. Wanda Borger , she called me directly and listened to what was going on and then worked on getting it fixed. She was kind and helpful and kept calling me back until she was sure I had the 2 cards I wanted. Thankyou very much Ms. Wanda and when my granddaughter gets her card and uses it without problems I'll give you a 5. Well here it is a week later and no card for my granddaughter AGAIN,WHAT I S WRONG WITH YOU PEOPLE? I JUST WANT WHAT YOU SAID !!!!! I TRUSTED MS. WANNA HAD THIS UNDER CONTROL BUT OBVIOUSLY NOT!!
Not sure what the fuss is about. It's just a simple and easy to use app that I use to keep track of my money I add to the card. And every time I spend, it notifies me. Also tells me what's left and how much I've spent. There are other options available such as to categorize on certain spendings I just have no use for them. All in all it's a simple and easy to use app especially for those who do online shopping.
Just wanted to cancel card, I never really used it. So didn't think I needed it. The representative I spoke with was short and rude didn't give me a chance to make sure it was even cancelled when she just hung up. If I could give no stars I would.
Its easier to use the website than the app. App does most of what it claims. I can't lock the card from the app. Another problem is the app is not efficient or user-friendly. They should make it easier to see the current balance. Putting in password everytime is obnoxious. A person should not need to sign in to see the balance. If they insist on requiring it they should use PIN or fingerprint instead.
Finally an update after a year. After a year of a worthless freezing app they come out with an update. I launched it and it didn't freeze. What took them so long?
Loved the app when it worked. Last several months all it does is tell me that the website is unavailable. Using the android app, if I can get it to work again I will up my rating, as I actually did enjoy the app.
Our ClearSpend Android App is now updated!
Thank you for your patience. With this latest update you can expect a seamless login response and a fully interactive, real-time experience.
Release Updates Include:
- Fixed app freezing issues
- Improved response times and stability
- Simplified connection to various payment networks
- Added Spanish language support
We recommend enabling automatic updates on devices to make sure you have the most up to date version.
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