- Flag inappropriate
- Show review history
It worked until it didn't but the app has been crashing randomly for the last week. Otherwise, it's great. I'm able to see work orders and perform functions easier than with the mobile website or even the desktop site. It would be 4 stars if not for the problem that has developed. Edit: it's fixed and gets more stars! Now if they would only add the ability to view the unit history, I could give a top recommendation!
6 people found this review helpful
We apologize for any inconveniences you've been facing. In this month, we've had multiple updates to the app. The latest update is definitely more stable and shouldn't give you any issues. Can you update and retry the app? If you are still facing difficulties, please contact us at firstname.lastname@example.org with examples of those issues.
No matter how many times this app is updated, it stops sending notifications. I have to re-sync the app every few minutes to check for new work orders. This has happened on the Android and iOS versions. Repeatedly. Extremely annoying.
1 person found this review helpful
October 4, 2023
Hello, I am sorry for the unpleasant experience you've had with our app. Can you please send an email to email@example.com to explain the issue in further detail so we can fix this?
App was much better when totals were displayed automatically on the respective taskbar buttons at the bottom of the screen. Having to tap on each button, wait for the screen to refresh, then tap on the button again to show the total at the top of the screen is grossly inefficient with no benefit.
August 15, 2023
Hello, Thank you so much for the feedback. I apologize for the inconvenience that this has caused. We are looking to make improvements to the totals and make them more visible to the user.