Entrata Facilities

3.1
56 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Entrata Facilities simplifies your work order management process. Quickly assign, manage, and close work orders while tracking the time it takes to complete them.
Updated on
Aug 1, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Photos and videos, App info and performance, and Device or other IDs
Data isn’t encrypted
Data can’t be deleted
3.1
56 reviews
Jeremy Geiger
May 24, 2022
It worked until it didn't but the app has been crashing randomly for the last week. Otherwise, it's great. I'm able to see work orders and perform functions easier than with the mobile website or even the desktop site. It would be 4 stars if not for the problem that has developed. Edit: it's fixed and gets more stars! Now if they would only add the ability to view the unit history, I could give a top recommendation!
1 person found this review helpful
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Entrata, Inc
May 24, 2022
We apologize for any inconveniences you've been facing. In this month, we've had multiple updates to the app. The latest update is definitely more stable and shouldn't give you any issues. Can you update and retry the app? If you are still facing difficulties, please contact us at support@entrata.com with examples of those issues.
Craig Zimet
February 22, 2021
Great app! The update took some getting used to. Instead of swiping to refresh, there is now a yellow bar I have to tap, and the inspection portion was a change as well. I had to realize that I have to put an action item in the failed items to fail them. I'm hoping they put red cookies for failed items in the future. It took some training from Entrata to really master the changes, but everything works great!
2 people found this review helpful
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A Google user
April 23, 2020
The app version is completely useless compared to the web browser format. This app version continuously shows past work orders that are already completed under the work order tab (thus forcing you to click through each work order to figure out which is open or closed) The app does not feature the color wheel so us Maintenance Technicians can figure out what work orders are higher priorities than others by quick glance. The app also seems to be lacking the ability to display past work orders
7 people found this review helpful
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What's new

Various bug fixes and stability improvements