218 reviews
Content rating
Everyone 10+
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About this app

The City of Columbus has released a free mobile application allowing area residents enhanced access to city and community resources. The app puts City Services at the fingertips of residents and visitors.

The app uses many integrated technologies, such as GPS for location services, RSS for City News Feeds, and has an entire Social Media Center providing access to Twitter, Facebook, and YouTube information. The app includes four mayoral initiatives to help city residents: My Neighborhood, Get Active, Get Green, and 311.

The My Neighborhood campaign allows residents to easily access COTA bus schedules, view Capital Project information, learn about Neighborhood Pride areas and events, view Health Inspections of area restaurants, markets, pools, spas, and tattoo parlors as well as various information.

The Get Active initiative enables residents to access information about parks, community centers, golf courses, pools, sports facilities, schedules and standings, learn if your game is rained out, view an events calendar, park and trail guides, and read tips from prominent community members on healthy eating and exercise.

The Get Green initiative encourages sustainable behavior with environmental facts and pointers in addition to information on what restaurants, business and non-profit organizations are GreenSpot members.

The app also includes a 311 service center submission section where residents can submit and check on the status of service requests from their mobile devices. In addition, residents can enter their address in the settings to customize the app to send push notification about trash, recycling, and yard waste days. Additional push notifications are available for those who wish to receive News and Alert information.

This app is one piece of the foundation of a strategic mobile program for the City of Columbus. The myColumbus app is focused on improving city-to-resident communication and making public services more accessible and engaging to residents. Since its launch in 2011, the City of Columbus, Department of Technology has been recognized as a 2013 Honors Award Laureate by ComputerWorld magazine, won the 2014 CITE Award for Best Customer App, and the progress on the app helped Columbus win the title of The Most Intelligent Community in the World in June of 2015.
Updated on
Mar 9, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Device or other IDs
Data is encrypted in transit
Data can’t be deleted
218 reviews
A Google user
November 11, 2019
Does not work. This app use to be great to tell me when trash/recycle days were, but for the past few months, it just freezes at the original splash page. You would think they would have fixed it by now, but they have not. I have uninstalled and installed again as well, to no avail
11 people found this review helpful
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Adam Shillingburg
May 19, 2021
This app is awful. But then again, so is the city's website. It's only good for seeing when trash pickup is, despite all of the other features it claims to have, but then it can't even do that. The app won't load at. After all of this, if you have a 311 request & you decide to call because the POS app doesn't work, the automated phone message refers you back to the app or website. City of Columbus, the least you could do is get your app right, with crime being so high & all.
3 people found this review helpful
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A Google user
October 18, 2019
== Update 10/17 : == Is this app isn't updated, it should be pulled from the Google Play Store. It literally (correct use of the word) does not work on current versions of Android. == Previous Review ==: The only part of this app that is worth anything - or behaves as expected - is the collection schedule. I would use this more if it wasn't such a piece of bat guano. I've made feedback multiple times with specific issues found and steps to reproduce. But even their feedback isn't in-app.
16 people found this review helpful
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What's new

Bug fixes and general updates to make myColumbus easier to use.