Never worked properly since day 1 This app is not functional. When you call in for help all you get is excuses. They have obviously not made this app a priority. Kind of undermines your trust in the legitimacy of the bank itself. Not to mention the interest rate dropping monthly.
Like the others before me, I tried to use the app to deposit a cheque into a new account but it simply returned me to the logon screen after taking the front photo. Calling Support gave me: reboot your phone, and uninstall/reinstall. They seemed apologetic and friendly, but ultimately useless. With only 0.05% difference between you and your competitor, I've found found that your competitor's app worked fine the first time. Guess who I'll be banking with?
Cheque Deposit this primative app doesn't recognize cheque-digits if the photo is upside-down. make sure you tilt your phone the correct way. i had to take my photo with the cheque upside-down for the photo to show up in the app the right side up. great, only took about 6 tries to figure that out.... this app is horrid.
Too much Problems This app is the worst I have ever downloaded. It freezes too much. Very unresponsive! Such simple app should be working flawlessly
This app sucks This app was clearly designed by a four year old. It's painfully slow, I could walk to my bank book an appointment with a teller and still be done before the app loads. To deposit a check with app you need to pretty much be using a DSLR camera or else it makes you retake the photo 12 times. Used on an LG G5
Like the bank idea, but the app is horribly useless. Cheque deposit never has worked for me, and that's the feature I would really like to be able to use. When calling customer service the best they can do is tell you to do an uninstall/reinstall which does not do any good. Hope they can come up with something better soon?
- Bug fixes and improvements
SBFreedoM offers convenient, simple, secure, anytime and anywhere Mobile Banking