Love the idea of EQ bank and will be patient, but your app does not work. Three times I attempted to photo deposit my cheque and each time after the first picture it not only failed to load but logged me out of the app. My phone is less than a year old, has minimal apps, and I closed everything but EQ to ensure it was running without competition. Sadly, I will have to mail my cheque in. I appreciate the efforts of EQ bank, but if you're going to encourage the use of your app please give it the TLC it needs. Thank you.
After reading other reviews I was reluctant to install it but the snail mail alternative made me take my chances. The app worked from the very first try to deposit the initial cheque, one picture of the front, one of the back, didn't even have that great light. Not sure why didn't work for other people, it was very straightforward, took literally few seconds. Now there is the waiting period to activate the account and will see how the app works afterwards. For now 5 stars
THIS APP IS NOT COMPATIBLE WITH ANY OF YOUR DEVICES. Crashes over and over. Called the bank, did everything they recommended: "Do this, do that, do this, do that...and DO call back if this doesn't help." Kinda pathetic that EQ Bank is making tons of money on your deposits and provides an app like this. Will take my business elsewhere. They work for me, not the other way around. POSh*t.
Like the others before me, I tried to use the app to deposit a cheque into a new account but it simply returned me to the logon screen after taking the front photo. Calling Support gave me: reboot your phone, and uninstall/reinstall. They seemed apologetic and friendly, but ultimately useless. With only 0.05% difference between you and your competitor, I've found found that your competitor's app worked fine the first time. Guess who I'll be banking with?
I love the bank concept and the savings aspect but all in all this app is absolute garbage and crashes every couple of minutes also making me have to restart my phone. They really need to focus on making this app better for sure.
Broken app Hello there, I'm not sure if you guys are aware but your app is broken. Every time I've tried to deposit into my eq bank account using your app it logs out. I take a picture of one side of the cheque and I get logged out. I have tried several times thinking I was just taking to long, but I don't think that's the case. I'm wondering if someone could get back to me about this issue. Thanks
- Bug fixes and improvements
SMC TabTrade Equity is an adv.,secure and user friendly app. for Android tablets