
Charlie P
The app does not size properly to the screen. The bottom of the app is under the nav bar, sometimes hiding a button that needs to be selected, making it sometimes unusable. For example, when chatting with concierge, what you are typing is under the keyboard so you cannot see what you are typing. Then, when you hide the keyboard, the send button is under the navbar and cannot be tapped.
1 person found this review helpful

Sara Felix
I love the workouts on equinox plus, but unfortunately cannot use them because the app pauses and restarts my workout every 45 seconds. Previously, it was pausing every 2 minutes and restarting, but it's gotten worse. I have tried updating the app, uninstalling, changing wifi networks/data, etc. and nothing has fixed the issue. If it is not resolved, I will no longer pay for the app since it is becoming useless.
1 person found this review helpful

Michael Mundaca
After a recent update, I can no longer access in-club content, e.g., sound from the in-club TVs or the instructor audio from live in-club Precision Run classes. No access to TV sound is no big deal, but not being able to access instructor audio means I can't take the live in-club Precision Run classes I had been taking weekly. My Equinox+ app is updated, I've uninstalled and reinstalled, and I've tried two different Android devices - no luck: The app won't connect to audio or crashes if it does.
1 person found this review helpful