CyclePay - Laundry App

ESD Inc.

About this app

CyclePay is the new app name. Previously known as "My Laundry" and "CyberLaundry".

IMPORTANT: ONLY WORKS IN PARTICIPATING LAUNDRY LOCATIONS.

You can view your account balance, add funds and start cycles on washers and dryers in your laundry room. You can also view real-time machine status and send service requests if needed.

***For any service related issues, problems starting machines or to request a refund, please contact your laundry location management office directly.

Ratings and reviews

The app is confusing and not very forgiving. When looking at the machines, if you click on one, it automatically vends it. This isn't very user friendly, there should be a confirmation. I just wanted to check the machine. It also combines tower dryers into one machine in the app, which makes it confusing to keep track of each individual dryer. It needs a massive UX redesign.

Absolutely no problems. One suggestion. I had absolutely no problems using this app, washers and dryers are clearly marked with the correct number. Price is the same as by coin, although some front load machines are more expensive. This system is much more convenient than our old smart card based laundry system that required me to go to a different building in my complex to reload. One suggestion, please let us save payment card information in the app.

Terrible! This app has failed and taken my money from me while providing me with nothing more times than I can count. The connection between the phone and the machine fails so often, it's pathetic. I stand physically right next to machine with a new phone, it still struggles to connect almost every time. It would be one thing if the app just canceled the transaction, but the app will take money from you while the machine DOESN'T RUN! This app has taken well over $20 from me w/ no service. Awful!

What's new

Vend machine improvements