It's the first time I download the app even if I restart or uninstall the app when I log in I get a message saying that my policy is canceled to call customer service but my policy is active and I can log in on the website. The app needs some fixin!
It won't let me make an early payment when I have auto pay. I called and was told to uninstall and reinstall to update. It didn't work.
Horrible app, horrible insurance company.
Love esurance! Great company and great app
Called to see if there was any discounts that I was eligible for they said yes and lowered my bill from 427 to 380. I paid my bill early making sure I do the right thing and stay on top of it and wake up this morning with 50 bucks taken out of my account without perrmisson or notice. And I log into the app to see what the car was and see that my monthly went back up to 450. I called and they said there is nothing they can do. We just had our baby girl on the 3rd and have been at the hospital since last Monday and was using that money for gas and food. So now because of this company I cant go see my wife and daughter cause I have barley just enough gas to make it to and from work till Friday when I get paid. This company is a joke. I don't recommend using this company. If you are a veteran like myself spend the extra money and use USAA.
Was broken until I Uninstalled and reinstalled. Handy app but login sometimes flakes out.
Now it’s easier to change your policy payment date.
We also squashed bugs and made user experience updates to make managing your insurance policy and claims easier.
Because we value your feedback, please continue to let us know what you think at firstname.lastname@example.org
Buy,renew and download your insurance policies online,with this new Mobile App.