For some reason i cant verify my account. I have money in My etoro account, but i cant cash it out because my account has been limited. There is no contact number to contact them. I have opened a question discussion in the customer servise page on the website but i haven't been able to hear back from these guys. Very disappointed
Overall solid app. Don't understand all the negativity in the reviews. People expect to become millionaires overnight after investing €200. As for the customer service; they're experiencing an influx of new users which obviously leads to more withdrawal requests. These requests have to be processed and will therefore take a few days to do so (~8 working days). If you're reading this and deciding whether or not to use this app, don't listen to all the negative reviews. They are made by noobs who deposit their life savings and lose it all cause they don't know what they're doing. Only invest what you can afford to lose. Hope this was helpful. ~Leon Gargan, 3 month eToro user.
I am blocked from the news feed. All I did was post links to a new coin that is not available on your platform. Please advise. I can't even contact your customer support !
I redeemed money from my account 8 days ago and still have not received it. I've messaged customer support and they have done nothing to ensure my funds are received in a timely manner. My patience is tried and my confidence is low, I WANT MY MONEY ! STAY AWAY FROM THIS APP.
Unable to deposit funds. Keeps thinking I'm in US but I'm not, no idea why and their support is hopeless..... One reply in 48 hours to try fix an issue which should be a quick fix
Withdrawal took 14 days and only refunded my initial deposit. I made around 120 dollars profit but they took everything. Never using them again.
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