
A Google user
the app is not great quality but mostly works. the feedback feature didn't work for me so i had to email to get a refund on a bike, which was processed fairly quickly. the bikes are pretty bad but they are available all year round, whereas the other city bikes are seasonal. the bikes have no gears and a very low saddle. they are often broken so make sure you check the brakes and front wheel before unlocking. if you have other bike options then do that, but if not, these are better than nothing
4 people found this review helpful

A Google user
The interface of the app looks cheap and dodgy, I tried two bikes today and both were broken. The user experience is abysmal: no explanation of what the credits can buy you, just that you need to buy credit, nothing about how long they lasts etc. I'm genuinely concerned having agreed to having this service on my phone and certainly hope it's safe enough of an app. Please fix app and ensure the bikes are up to a decent standard, would have been a great service if so. Good luck!
4 people found this review helpful

A Google user
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Great idea, horrible execution! the app is impossible and keeps crashing. Twice when I needed a bike recently I couldn't due to problem w the technology. The bikes are poorly maintained and fairly hopeless. Very disappointed as I'm ordinarily a huge fan of bike share systems and have used then all around the world w much better reaults.
1 person found this review helpful