
Lindy Thacker
Must be an issue with the new update. Constantly have to refresh the app to connect to my eufy because it says it's offline when it's not. Now I cannot adjust the cleaning mode, so it's constantly on high. The app used to be perfect and work really well until just recently. I will update my review when these changes are fixed.
7 people found this review helpful
We're sorry for the inconvenience. We're investigating the issues you mentioned. could you please provide more information like your eufy email account and your device model for us to better help fix your issue? We are continually improving Eufy. Contact us at: support@eufy.com

Ian Loyd-Tristan
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Good app for new tech, but improvement is still needed. There should be a way to schedule zone cleanings. For instance my kitchen is a high traffic area and I want to have only the kitchen cleaned every night. My robot does his job and the app could do more. Update: the zone cleaning boxes are even more difficult to resize, making this the most frustrating part of the interface. Zone cleaning disappears randomly making you post cleaning sections again.
24 people found this review helpful
Dear Customer,
Thanks for your feedback! Your feedback are valuable and we will highly consider incorporating them into the product improvement plan. We are continually improving Eufy. Also we appreciate you update your review, thanks!
If you have any suggestions, please feel free to contact us: support@eufy.com

Jerry Scott
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Bad ui. If I hit large profile button instead of light switches, pressing back to get back which instead get pop-up asking if I want to exit (pressing back doesn't close this, either!). More importantly, app only connects 5% of the time, often have to clear it from recents reopen to get any effect at all. Widgets aren't properly resizable and take up so much empty space and connect just as rarely as the app proper and so are useless. This app is a lowlight of my life
11 people found this review helpful
Dear Customer,
Thanks for your feedback. We have researched and then made this updated design, and we are continually improving Eufy, your feedbacks are valuable and will be considered highly. Also we appreciate you updating your review, thanks!
Contact us with these ways:
1. Chat with us in eufy Clean app
2. Email: support@eufy.com
Eufy Team