eufy Clean(EufyHome)

4.4
22K reviews
1M+
Downloads
Content rating
Everyone
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About this app

eufy Clean - Live Well. Live Smart. Control your Eufy smart home devices from anywhere.

You can also share Eufy smart home devices with family members, so everyone can set their own personal preferences for each device.

How to use eufy Clean:

- Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account)

- Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member.

- Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience.

Contact Us:
• Email: support@eufylife.com
• Website: eufylife.com
• Facebook: @EufyOfficial
Updated on
Mar 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
21.5K reviews
Alex Gibson
February 24, 2025
The actual vacuum is great and I love it, but this app has been getting pretty trashy. When I first got it back in July, everything was smooth sailing. But now, after several updates, I find the app has gotten overly clunky and numerous new issues keep popping up. Map doesn't always properly update the bot's location, doesn't stop drying mop function until I manually stop it, app requires me to press buttons numerous times to get them to work. Just stop updating the damn thing, it was fine.
4 people found this review helpful
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Anker
February 25, 2025
we sincerely apologize for the inconvenience caused to you. Could you please provide us with your account number and device number? We will notify you as soon as we have any news. We have forwarded it to the development team for processing. If you need further assistance, please feel free to contact us via support@eufy.com.
Zach Lobato
November 29, 2024
11-29-2024 (updated after two software updates since 10-10-2024 purchase): I've got 4 floors, this thing only supports 3 maps. For as expensive of equipment this is, this feels like a huge oversight. Considering returning this product at this time. Would appreciate a flag on the maps to let it know there's no base on that floor (Eufy S1 Pro). Would save us from a lot of grief. Still really frustrated.
8 people found this review helpful
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Anker
October 11, 2024
Dear Customer, Sorry for any inconvenience. The problems you mentioned have been promptly relayed to the development department for improvement. we will continuously improve our features to provide you with a better experience. If you need further assistance, please don’t hesitate to contact us at support@eufy.com. We’re here to help!
Cole
March 6, 2025
Guys, what happened with this latest UI? There was so much opportunity here, and some things are nicer, but you've made several UX flows incredibly frustrating. If I schedule a scenario, I can't activate it on a one-off basis? Took forever to figure out I had to SWIPE on a task to delete it from a scenario. You had zero indication that was even there and it's the ONLY way to do it? Come on. What did you do, fire most (or all) of the UX group because they were deemed non-essential?
Did you find this helpful?
Anker
March 6, 2025
we sincerely apologize for the inconvenience caused to you. Could you please provide us with your account number and device number? We will notify you as soon as we have any news. We have forwarded it to the development team for processing. If you need further assistance, please feel free to contact us via support@eufy.com.

What’s new

1、We've refreshed the main user interface to offer a more modern, fluid, and convenient cleaning details page.
2、Core cleaning parameters can now be easily edited and adjusted from the new home screen, with key base station operations available in the device management section.
3、The map has been upgraded to a brand-new 2.5D version, enhancing the display of cleaning trajectories, restricted zones, and map editing interactions.