ComBank Q Plus Payment App

3.1
1.29K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Product of Commercial Bank of Ceylon PLC, Q+ is the future of QR based payments in Sri Lanka. This app could also be used around the world and supports both Visa and MasterCard QR Code payments. This app is not restricted to merchants of any particular bank, this could be used locally and globally to process QR based payments.

Any of your COMBANK issued Credit, Debit or Prepaid card could be registered to make the payments through this app. MasterCard, Visa and Lanka Pay cards can be added to the app and you can add up to 5 cards to your app.

Payments can be done by the click of a button. All you have to do is scan the QR and enter the amount and the PIN. Payments are process fast and secure.

Transaction history inquiry can be done up to 06 months transactions. If there is a dispute about the payment transactions, such as duplicate posting, you can raise the dispute through the app.
Updated on
Apr 18, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.1
1.29K reviews
ramesh chathuranga
April 19, 2022
Hi, I got a bad experience with this app after installing the app and I tried to open it but it's not allowed to open it and error alert pop-ups and it's telling me to turn off developer option. I don't think one app should affect to the phone settings of user. So can you please check the issue and hope you will fix it next update. Thanks
30 people found this review helpful
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Commercial Bank of Ceylon PLC.
April 27, 2022
Hi Ramesh, Thank you for your feedback. As per CBSL guidelines we are not allowing customers to log in to Q+ App with developer option enabled, due to security reasons. Kindly turn off the developer option from your mobile settings to log in. Feel free to reach us on qplus@combank.net or contact 0112 353 353 for additional support/clarifications.
Alf A
May 31, 2022
BEWARE! This app steals your money! Downloaded and tried to use it today, only to be declined 3 times because the app's 'processor was down'! Finally paid in cash and thought that was the only inconvenience until I got another 3 SMSs from the bank telling me that my account has been debited 3 times! So, on one hand ComBank (via Q+) tells me the transactions had been declined, and on the other, ComBank goes ahead and takes the money anyway! Complete FRAUDS & an extremely grave breach of trust.
1 person found this review helpful
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Commercial Bank of Ceylon PLC.
May 31, 2022
Hi, Thank you for the feedback & regret the inconvenience. Please share your contact details to qplus@combank.net for us to inquire this incident. While reassuring the best industry practices, we confirm that there will not be any duplicated payments through the App. For further clarifications, contact our Contact Center on 0112 353 353.
danush kishan
April 16, 2022
It was an awesome app to use when it comes to reload or pay your bills. But for nowadays the app won't open in my phone even i updated the latest version still it shows 'technical error'. I don't know what happened to the app but i believe that you will sort out this issue. Please resolve this asap, Thank you.
8 people found this review helpful
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Commercial Bank of Ceylon PLC.
April 27, 2022
Hi Danush, Thank you for your response and regret the inconvenience. Our development team have re-upgraded the app (version 3.6.15) with improvements and kindly update the Q+ App to enjoy the latest features. Feel free to reach us on qplus@combank.net or contact 0112 353 353 for additional support/clarifications.

What's new

Minor bug fixes.