Clumsy app Should just show you your bookings after you login but no, you have to provide booking ref! Wouldn't accept my ref at first, seemingly because I entered the passenger name in upper case. I would expect more quality from Eurostar.
Useless if you can't login Despite using my account recently to book tickets online the app wants me to reset my eurostar password before it will let me log in. As it won't let me reset to the same password and I don't want to change my password I can't use the app. I guess it's back to old fashioned but reliable printed tickets for me.
Don't bother installing for movies Eurostar tells you to install the app to show some of the movies. The app works very well for the movies that also work from a web browser, but always shows "check your wifi connection" when trying to show a movie for which the app is supposedly mandatory.
Useless Cannot view my booking because I have a connection to a Thalys train. Why can I not see that as well? Instead I cannot see either so the app is completely pointless. Get your act together Eurostar and move into the mobile 21st century.
Bookings and check-ins via the app have been hassle free and very practical.
Same problem Just as another user said below, i cannot sign in with my existing eurostar username and password.
A few enhancements to improve your experience
With onboard wi-fi coming soon on our new trains, you’ll soon be able to enjoy onboard entertainment through this app.
- You’ll soon be able to book for more destinations, like Disneyland® Paris and our ski trains (Bourg-St-Maurice and Moûtiers – Salins – Brides-les-Bains)
- Logged in customers: your details are pre-filled when retrieving a booking