I love the idea of this app HOWEVER I had to reboot so many times, that when I could finally confirm it confirmed the wrong train. I then had to pay £10 to change it even though I contacted Eurostar straight away. It is a very frustrating app and not easy to use. Needs a bit of a rethink.
I cant book tickets due to the drop down menus on the payment page not working. A real pain for me as I'm a regular traveller and used the old app constantly. Not happy.
A nice improvement
Great experience! Booking a trip was simple, straightforward, and only took a few minutes from the time of my download.
Really well made app, easy way to book a ticket without logging on to a desktop.
Thanks for using the Eurostar app. We’re working hard to make improvements so that you can have the very best experience.
We’ve listened to your feedback and fixed a few more nasty bugs.
We have lots of exciting updates planned for the app. If you do want to get in touch, send an email to email@example.com – merci.