Despite some very poor reviews it's ok Once you enter your details and booking reference it works OK. Surely easy to copy and paste? We had no problems. PDF tickets would be easier but it's not a difficult app to use. There are some drama queens on here. Get over yourselves.
The bookings should be immediately available It seems absurd that once logged in, you can't access your bookings without the booking reference. The whole point of having an app is to avoid having to go find the info on your emails... Please, change that on the next version. It should be the top priority
Looses ticket details after journey ha started. Had to get off at Lille for security checks and then found out that when I went through security I did not have my eticket. Why cant it keep the eticket till after the overall journey has completed if I had known I would have made a screen dump.
Basic app is fine - nothing special but fine. Carte Blanche screen could do with a card expiry date - have had it questioned by lounge staff whether my status is still in date. Most annoying feature, however, is that Frequent Traveller points are only counted for tickets bought through the app/website. I use a travel booker for work. Please, in the next version make sure that adding a ticket to the app adds the FT points to my account! So annoying to have to trawl through old tickets adding them on the website!
Even worse than before With latest version not only you still have to retrieve manually your booking but now you also have to enter phone and email address each time. What a waste of time.
I've had an account with Eurostar for years. I installed the app, but suddenly after countless correspondences... my email address is not a valid one... never mind. I can still use Eurostar without their useless app.
As well as making the app easier to use, we’ve added a few new features:
• Get Passbook and mobile tickets for up to nine passengers on one booking
• Exchange flexible tickets with a few taps in the app
• See the latest travel updates on the app home page
SBB Mobile – your timetable and ticket counter when you are on the move.
Travelling successfully in Berlin and Brandenburg with the VBB “Bus & Train” app