Downgraded to 2 stars. The more I try to use it shows how bad the app is and practically useless. Latest update still has multiple problems..amd Eva dont seem bothered about fixing them Still only shows offers and other info for Taipai - LAX. flights ..nothing for UK. Info for busines class meals still only for USA routes. Sends me reminder about meal rewuest for upcoming flight on Royal Laural BUT wont allow meal requests if 2 people on same booking. Weird error about multiple membership numbers. So many bugs makes what could be a useful app into an annoying one. Does not give confidence to rely on it for checking in or changing seat selection etc Still needs a lot of work to make it even 50%useful.Come on Eva this poor app is giving a bad impression of your airline. Please get these problems sorted. Eva should take note of all the negative feedbacks and comments and DO something yo sort it ou. Hoever like their customer service who rarely respond to emails they just dont seem to care any more about ferdback, comments, suggestions etc to correct problems and improve their service. In years past their customer service was top notch and very responsive but it has gone downhill. What has gone wrong at EVA ?
Can not change language to English English, only American English, who invented the language? So no special deals from the uk!
Easy to navigate in, timetable and check in works fine Flight change section is very often "down for maintenance"
This is the worst app ever. I had never rated any app, but I am so angry I had to rate it. After entered all the information for search, it took me back to the home page w/o displaying results or message. I re did agsin, and 3 times after entered dates there wasn't DONE button. I had to restart search again. Guess what, after long waiting, it took me back to the home page again. I am deletng the app ASAP!!
I live in Taiwan, but somehow I don't have an access from special offers from Taiwan - since I use English language app assuming I live in America (ridiculous). Anyway I can't even change language to Chinese. Hate it.
This is worsted. You don't have a lot of access.
Fine-tuning of mobile app.
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