Michael Luhrs
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The charger and the app work fine, but the app will turn off peak charging on frequently without prompting. You need to check it every time you charge. Update, the app still shuts off the off peak feature. Check every time you plug in, they are trying to force you to pay for the charging.
1 person found this review helpful
NextEra Energy, Inc
February 2, 2024
Thank you for bringing this to our attention. We've resolved the bug where the app would incorrectly show off peak charging as being changed without you doing so. This issue should be fixed going forward, but please reach out if you run into any further issues with this. Apologies for the inconvenience!
Tom Culpepper
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Update 2024-05-06: the bug appears to have been fixed and the app does not crash as it was. This app crashes on my pixel 7 Everytime I try to use the "charge now" button. There is a work-around to start charging by selecting station details > charger # > start charge. So you can start a session, but it is frustrating. (Also, my last charge, the pedistals had no ID number on them and I had to guess. I guessed wrong and had to reset and start over 🤷)
1 person found this review helpful
NextEra Energy, Inc
May 7, 2024
Apologies for the trouble - the latest version, 1.6.3, should resolve this bug. If you find that it's still crashing on this version, please let us know at innovation@nee.com.