PECO

An Exelon Company

About this app

PECO’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more

Ratings and reviews

the app took an entire episode of La Brea and I still can't see the BILL screen. it's just constantly loading. I logged out, signed back in, cleared cache, uninstalled - everything I could think of. I can't pay bills ahead of time bc the app doesn't allow that. it doesn't autopay anymore, for some reason. I get a text saying I have a bill and yet THE APP WONT LOAD MY BILL.

The functionalities on the app are not working. I have enrolled in all notifications and automatic payments. Nothing works so I had to set up my own phone notifications so I don't miss the payment due date. It almost feels like it is purposefully designed to fail. The customer service is even worse!

Awful interface for an awful company. When I try to pay my bills on time, I'll see a bill posted but no button to pay. Just a notice to say i can only pay when the bill is posted. Then when I try to call, I either can't get in touch with someone or I'm told I can't pay over the phone and have to go in person. Already spoke to "customer service" which achieved nothing. it's crazy to charge a convenience fee when all the physical locations are shut down save for one.

What’s new

"We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all."