Search options seem very limited Trying to search for hotels by proximity to an address and either the option isn't here or is hidden somewhere that isn't intuitive to use. Not very helpful.
SKIP THE GRAPHICS & MAKE IT MORE FUNCTIONAL I've been using Expedia for years and find everything that I need but I prefer to use their web site rather than their app which I find to be too much about graphics and pretty pictures and not about function. I'd use the app more if it was dumbed down and more like their Web site.
Can't see your itineraries! Making a reservation works well enough. It's pretty good, in fact. What it doesn't do is let you scroll back through your planned trips. It only shows (what appears to be) last booked. There's no way to see other trips you may have booked on the site. Another thing that really irritates me is that every action involves Expedia trying to sell me more stuff! It's not about servicing me *after* I have bought a hotel or whatever, it's about selling me more stuff. Truly irritating user experience!
Downloaded the App and thought I was on the Australia site only to discover I had booked via the USA site. Had to phone USA to try to change a booking and finally gave up and just wore the fee (I did let the hotel know I wasn't turning up and they were great and offered an upgrade when I next booked.) So be aware if you are booking from Aussie you get redirected to the USA site. Otherwise the app worked fine but I won't be using it again.
How the heck do you get package deals? Maybe I am dumb but I cannot figure out for the life of me how to get package deals on here for flight and hotel for dates and times for an event that I want to go to that you guys don't have listed which I have already paid for the event separately I just need the hotel and flight paid together? Also I cannot figure out how to save searches or get alearts
Lack of caring and no precise communication Customer service reps didn't follow through on communicating properly to me on airline fine print this for cancelled flights. Told me I could use credit for future flight, didn't tell me airline would charge me an additional 200.00 when credit was used. Don't use Expedia, don't use delta airlines. Both don't care about the customers, only the money they put in their pocket.
Hi there Expedia bookers,
Finding your perfect flight has never been easier! Now you’ll see even more route options when booking roundtrip travel.
Expedia+ members, you can easily view your points balance and tier level right in the app.
We hope you enjoy our latest update. If you do, please let us know with a 5-star review.
Thanks for using the Expedia app.
Amazing hotel deals for tonight + no credit card needed on selected properties!