The whole company sucks. I missed my flight and they would not refund money on getting a ticket to get back home. Stuck and can't afford another ticket to get back home to my kids which one I have in sxhool. So now his attendance is going to go down cause I'm not there. Also a single parent no help. They don't care about anyone as long as they get your money.
Used Expedia for a hotel booking... no problems at all and saved almost 100.00
The prices are not real-time or current. I select a flight and immediately it says the price has changed. This feels like false advertising or a system that has stale information, both are useless to me. Just give me the real price upfront!
Very disappointed with the customer service. Booked flights through Emirates. Had to change one letter on my name as it autocorrected. Had to ring about 3 times to get anywhere. Then it took 2 weeks before they got back to me after a further email and phone call. Then it took another week to actually happen. They told me they needed to confirm and would ring within 24 hours but charged my credit card before confirming it would happen and sent no confirmation whatsoever. Had to call again to get a new booking etc. Everyone was friendly but why is this process so hard for the user. Thanks Brad
So I keep seeing special offers are available on this app whenever I use my browser to bring up Expedia. Great, so I try to book a trip...flight, hotel, and car. Nice layout and interface. But the app doesn't have the hotel I wanted. I go to the Expedia website and it's there. Huh? What's the point of having an app that doesn't offer you the same selection as your website? Still using this app for keeping track of my itineraries when I travel. But otherwise it is useless to actually book a trip.
Used flawlessly for more than a year. Now the Latest update happened and the app keeps logging out. And searching for flights show's error as 'not connected to internet'. Will uninstall until fixed.
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