Previous booking I got no issue with the name. Recent booking without my middle name and I email to change and it's expedia fault for missing on the middle name yet emphasize on change name of 50dollar. Why have to pay for other mistake. Will not booked again using expedia.
I've been using expedia for about 10yrs and never had a problem until recently. The app played up and made the booking wrong costing me $400 extra. I spent 3hrs on the phone with expedia most of the time on hold. Twice they told me they'd call me back with a solution but never did. I've also emailed them twice with no reply... looking now at legal options... I travel 60% of the year... they use to be good...
Booked and paid 4 Vietnam Airline flights through Expedia. 1) SG to HCM 2) HCM to Phu Quoc 3) Phu Quoc to HCM 4) HCM to SG. Due to unforseen circumstances, had to book a separate flight from SG to HCM to replace 1). As a result, I was labled "no show" by Vietnam Airlines for 1). What happened next was a nightmare. While i was in HCM, Vietnam airlines proceeded to cancel 2) 3) 4) without my consent on grounds that i was "no show" for 1). I explained that i had paid for all flights and was present and ready to fly, but to no avail. I was stranded in HCM. Expedia did not forewarn such thing will happen with this airline and that i had to inform Vietnam airline early - common sense will dictate that i should still be entitled to all my 4 flights that i had paid whether i showed up or not. Point is I PAID for all 4 flights! Expedia customer service hotline was of no help at all and was only interested in pushing the blame to Vietnam Airlines. They also refused to take any responsibility on matters of refund pushing the task back to me to deal with Vietnam Airlines. I was stuck in HCM and lost all my travel flights and hotels and plans. Had no choice but to book another flight back to SG. For those of you who are thinking of using this app, do think twice. When things go wrong, they wont really help. They will push blame to the airline, hide behind some of their internal rules and regulations, and leave you to dry just as they had left me to dry.
Our hotel was changed through no fault of Expedia but the app never updated to the new hotel they booked us into
Rail Tickets Can't book return for same day. App defaults to next day. No good for day return trips.
Awful I am looking directly at the Expedia website and typing my booking info into this app. The app does not recognize the information and says I do not have a booked itinerary. Completely useless for my purposes.
With your travel needs in mind, we’re regularly updating our app to make it even better than the award-winning app you’re used to! Make sure to download the latest version to take advantage of it all.
If you love using our app, please let us know with a review.
Best travel app for hotel & home reservation deals for your vacation trips!