EyeMed

EyeMed App Support

About this app

The EyeMed app gives you the ability to:
- View your benefits and eligibility.
- Find an in-network eye doctor based on your favorite criteria including online scheduling, hours, products, brands, and services.
- Schedule an eye exam and add to your calendar. Get driving directions, request a ride share, or transportation assistance to your appointment.
- Get special offers in a snap and save them to Google Wallet.
- Estimate the costs for an eye exam, glasses, contacts and more for your plan.
- Check your claims.
- Get your ID card with a quick shake.
- Set reminders to get an eye exam.
- Set reminders to change your contact lenses/
- Securely store an image of your prescription.
- View interactive tips and vision guides.
- All of your personal information is secure and only viewable by you.

Ratings and reviews

no longer has most functionality. can't use to find doctors. when you try to use the cost estimate it just logs you out. the only function that still works is showing you insurance card info. when trying to enter information it only gives a number pad instead of a keyboard. there's no way to enter a name. lots of error messages and can't find information notes.

Lots of bugs in this app. For one, when trying to enter a prescription no matter what I enter or how I try to enter it (take a picture or enter it myself) it says "please enter a valid image". There's no way to do that. Another one is when trying to view an EOB it shows the spinner like it's going to do something but never gets around to showing the EOB. There are more but those are the big ones I've found so far

App does not allow me to stay logged in, nor does it remember my information for an easier login. I am CONSTANTLY having to re-login to the app because it logs me out before I'm finished using it. It's infuriating! I actually hate it. The app itself is alright besides that, but the logging in issue REALLY peaves me off and puts me off the whole app.

What’s new

Thank you for your feedback! New in this release:

- We made some minor enhancements to the App.