
Hampton Kaine
User feedback regarding the EZVIZ Studio PC viewer is predominantly negative, with many users describing the software as buggy, slow, and unreliable. Reports indicate that newer versions (such as v2.8.0) can fail to load cameras, freeze, and perform worse than older, unsupported versions. This hits the mark spot on.

The Marked
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This update has kicked me offline altogether. I had to reset password, reinstall software, and my wired cameras now are not recognized at all. All I did was turn the motion off like I do every day. Nothing but problems with the app since 2016. When these cameras stop, I'll shop for a different brand. These programmers just can't get it right. Update: I'll add a star. Customer service got me going with a new password. She could've been at least a little nicer.
10 people found this review helpful
EZVIZ Inc.
January 16, 2023
Hi, per your description, could you please go to the Profile page>My profile to check whether the account information you log in is the same as the phone number/email address linked to the cameras?

Andre Benacchio
The app keeps getting better and better with one major exception. I choose to record locally on my own micro SD card(s). However, I continuously find my choice to use the SD storage had been switched (and not by me) to the cloud storage selection, where I find an ad for deals on cloud service that I am not interested in. It completely destroys all of the great new features that are continually being included.
104 people found this review helpful
Hi, sorry for the inconvenience. We will surely improve our app based on your feedback.