What have you done to the app?! Nothing works, you can't do anything useful in it. Can't edit events, find help, add photos. AWFUL. Not bad. Worst thing is some sort of bug that means when a new message comes in, it takes you there immediately. Even after you've replied and dealt with it. Very annoying
It's gotten worse. I get notifications for messages from newthe customers and then I go to the inbox and they aren't there. I can only see the message if I search the names. They aren't in spam or any other folder. There are just hidden somewhere else. Sometimes if I search the name it's not even there so I have to message customers from my personal Facebook. This is very bad for business as we can't see the message so we can't reply which angers customers. Also, messages don't always load. No where to talk to customer service ?
I prefer the older version. The latest update make it worse. The "search name" cannot function even if i type the correct name. Some message disappear suddenly and i have to use laptop to find them back. The "search conservation" function had been taken out but i always use it before the update. Now it makes me difficult to find the message back.
This app used to be great. Now, it will not publish/schedule posts on the first attempt. I have to copy the text, abandon the post, start a new post, paste the text, and then I can publish or schedule the post. Tedious and time consuming. Also don't like Instagram notifications in the inbox, they are not messages. Please go back to the way it was before! (Samsung Galaxy S5)
Before the update, the app is working perfectly ok. Do not fix if its not broken :( --messages keep on dissappearing. We have to check the messages in laptop --it takes 1 to 2 days before the latest message would appear --cannot upload photos in album. It goes straight to Timeline This is by far the worst update and mind you, we've received a lot of irate messages lately from customers bec they thought we were not being responsive at all. Please fix it :(
Very unreliable. I NEED to know when I get a message for my page, yet lately I get no notifications ever! My settings are correct, my page is logged in, the app runs in the background. It's basically useless if I do not get notifications! Still not fixed. I almost never get notified of messages received and it leaves my customers waiting. Would not recommend a Facebook Page for business.