Family Trust Mobile Banking

Family Trust Federal Credit Union

About this app

With Family Trust mobile banking, it’s more convenient than ever to access your Family Trust accounts on your Android phone or tablet.

The app allows you to transfer money between your Family Trust accounts and other financial institutions, make loan payments, find branches and surcharge-free ATMs, and deposit checks.

The mobile banking app is available to Family Trust online banking users. Use your online banking username and password to log in.

For your security, we use industry standard data encryption to protect your banking transactions.

Ratings and reviews

You can't do more than 2 transactions on the app before it tells you it cannot access your accounts and then it crashes. It gives the retry button and no matter how many time you hit retry it won't reload your accounts. Thiis has been going on for months now! despite the app being up to date. My god, I cannot be the only person experiencing this! Incredibly frustrating since I do all of my banking and bill payments with my credit union apps.

I've never been able to get off the live chat that pops up when you load in bad when I was at the local branch yesterday someone else was having the same issue. Bank teller seemed to have a practiced response: "call tech support". There's a 15-20 person line each time I call. Something is up. Hopefully someone is working on it and it will be fixed soon.

The app used to be amazing! I had no trouble whatsoever when it came to depositing checks and whatnot. In one of the updates, the check deposit changed to some sort of "take the photo for you" and it makes it impossible to deposit checks! I've deleted the app and re-downloaded it, made sure it was up to date, and even used a BLACK background to deposit my check. It seems that it can't read the information because its a work check, not a personal one. Very upset with the app now!

What’s new

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.